Job Description
We are seeking an experienced, enthusiastic All-Rounders to join our team on a casual basis. Candidates will be mainly working in the department of their individual skillset and experience.
1. With your experience, create an impact on our guests in this hands-on and detail orientated role
2. Travelling with your partner? Let us know! We are interested in couple applications too!
3. Staff accommodation available
What you’ll do:
You will provide an exceptional experience to our guests by working in your skilled area or multiple areas of the business such as guest services and reservations, housekeeping or food and beverage. You may be involved and rostered to perform hands on engagement in all aspects of Pumphouse Point day to day operations as follows:
4. Guest Services – A friendly face to welcome guests, reservations and bookings, communicating guest needs to other departments.
5. Housekeeping - Cleaning/servicing rooms and public areas, maintaining clean and orderly storerooms/areas and par stock levels of linen, cleaning equipment and products for the rooms.
6. Food & Beverage – Setting up, managing and hosting the breakfast buffet and shared-table dinner, prepare guest larder lunch packs, restock bars and mini bars.
What you’ll bring:
7. Strong Guest Service experience with sound knowledge of NewBook, RoomMaster, Opera or a similar booking system (for candidates interested in working in Guest Services)
8. Previous food & beverage experience
9. Previous housekeeping experience
10. Certificate II in Hospitality (Operations) or equivalent experience
11. Problem solving skills including the ability to apply mathematical skills in a workplace context
12. Flexibility to work across other areas of the business if required
13. A reputation for providing excellent customer service, engaging in great conversations with our guests
14. A vibrant attitude with the ability to work effectively as part of a busy team
15. Good time management and an eye for detail
16. An enthusiastic passion and pride in your work
17. A current RSA accreditation
18. Do Food Safely certificate of completion
19. English speaking/communication skills so you can understand and follow directions
20. A current drivers licence and car are essential living in a remote location
What’s in it for you?
At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect:
21. Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
22. Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
23. Our reward and recognition program 'My Thanks'
24. Employee referral program where you may be eligible for a referral bonus of up to $2,000
25. Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts.
Know you belong:
At NRMA Parks and Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. We welcome people from all walks of life and embrace unique perspectives.
Are you nodding your head as you read this? Ready to roll up your sleeves and really make a difference? Apply now! We cannot wait to hear from you!
As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.