About the position As Australia's first private, not-for-profit university, Bond University based in Robina on the Gold Coast seeks to be recognised internationally as a leading independent university, imbued with a spirit to innovate, a commitment to influence and a dedication to inspire tomorrow's professionals who share a personalised and transformational student experience. Showcase your exceptional organisational and administration skills. Engage with staff, students, & external clients providing great customer service. Enjoy excellent staff benefits and a supportive working environment. Join Australia's number one University for student experience, and enjoy staff benefits including: 36.75-hour standard work week Up to 18/26 weeks of parental leave Salary packaging options for FBT and Non-FBT items 17.5% of base salary leave loading Staff wellbeing program Free & Confidential Employee Assistance Program available for all staff Study assistance for staff and dependents Corporate health and finance discounts Onsite Medical Centre and Counselling Services Onsite Sports Centre including gym, fitness classes and pool Free staff parking The Administration Officer is primarily responsible for providing organisational and administrative support to the Facilities Management office. This position is responsible for the coordination of the Service Now system, providing prompt response to the needs of the Faculties, Offices and Students. As the first point of contact for the Office via the Reception desk, the incumbent will be required to liaise with staff and external clients, providing advice and support to ensure a professional relationship is maintained. This position also involves processing of monthly periodical purchase orders and providing assistance in the purchasing requirements for Facilities Management. This is a full-time position, and the typical office hours are 8.00am – 4.30pm. Please note that due to the dynamic nature of the Office, commencement and finish times may vary on occasion. About the person To be successful in this position you will be highly organised, with a great customer service attitude and can demonstrate the following: Relevant administration experience ideally in a similar environment. Excellent communication skills, both written and verbal with proven ability to communicate across all levels of the organisation. Customer service skills including handling client requests/complaints to reach a positive outcome. Manage and prioritise workloads with flexibility to deal with people with competing demands. Proficiency with Microsoft Word and Excel, ability to grasp and master alternate software packages. Salary details The salary for the position commences at $71,780.99 per annum, plus 12% superannuation. Application and submission details For further details regarding this appointment, please reference the Position Description and Selection Criteria. Applicants can apply using the button. All candidates are required to register online via our candidate portal prior to submitting an application. We request that you submit the necessary supporting documents to support your online application. These documents should include your Curriculum Vitae/Resume and a Cover Letter addressing the Selection Criteria outlined in the Position Description above. For current Bond University staff, apply directly via HR Connect, log in with staff credentials, from the Home dashboard select Careers, select the role and apply. If you require any assistance with your application submission, please visit Applying for jobs at Bond. Applications close: 5:00pm, Sunday 3 November 2024. Applicants must have current work rights in Australia at the time of application. This status will be verified as part of the recruitment process. Please note, the successful applicant will be required to produce a certified copy of their highest qualification received prior to commencement of duty. Conditions of employment are offered under a Bond Workplace Agreement (BWA). Bond University is an equal opportunity employer, and we encourage our students and staff to respect individuality, inclusiveness and diversity. In line with Bond University's values, people from diverse backgrounds, women, Aboriginal and Torres Strait Islander people, people who identify as LGBTIQ+, and people with a disability are encouraged to apply for positions at the University. Please advise the Talent Acquisition Team if you require any reasonable accommodations to assist you at any time during the recruitment process. Applications close: 3rd November 2024 #J-18808-Ljbffr