About us:
At Pony Boy Fish Bar and Greek Grill, we strive to provide stellar dining experiences. We are seeking an experienced restaurant manager who can oversee day-to-day operations, hire and train qualified staff members, and maintain high food standards. The restaurant manager will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. With professionalism and a positive attitude, they will help contribute to the growth and popularity of our restaurant, as well as the long-term success of our employees.
Objectives of this role
* Oversee restaurant operations and ensure a smooth flow
* Maintain a positive restaurant culture
* Create work schedules that align with the restaurant’s needs
* Ensure proper compliance with restaurant hygiene regulations
* Train new employees to help them meet the restaurant’s expectations
* Interact with diners and build positive rapport with different types of people
Responsibilities
* Manage and keep up smooth restaurant operations
* Supervise both kitchen staff and waitstaff, providing necessary feedback
* Write daily budget reports on both revenue and costs
* Communicate with diners and mitigate potential conflicts
* Organise and take stock of restaurant supplies
* Maintain weekly and monthly payroll for staff
Skills and qualifications
* At least two years of proven work experience as a Restaurant Manager
* Demonstrated customer service skills
* Understanding of financial management
* Strong knowledge of restaurant management software
* Ability to memorize and explain the restaurant’s menu
* Willingness to work flexible hours
Preferred qualifications
* Clear verbal communication skills
* Ability to speak and understand the Greek Language & History
* Organization skills
* Ability to stand and walk for long periods of time
* Clear attention to detail
* Problem-solving skills
* In depth Knowledge of Greek Cuisine