Do you have expertise and knowledge in User Experience (UX/CX) research and design? We are seeking candidates from Brisbane, Canberra, Melbourne or Adelaide to fill an APS6 position for an immediate start.The Digital Strategy and Planning Branch sits within the Technology and Finance Division. The Branch is responsible for developing and implementing future technology strategies and solutions for DVA. The position is part of the Digital Experience Section which focuses on providing a seamless user experience across DVA's primary digital service touchpoints to enhance their usability, accessibility, and efficiency. The team works to understand and optimise the needs of people and business through co-design activities, collated evidence and data analysis, to continuously improve their digital experiences.DutiesDetails regarding specific duties are not provided in the original description.EligibilityMandatory RequirementsThis recruitment process is being used to fill ongoing and/or non-ongoing position/s. For more information about the role, please see the Candidate Information Pack.Where a non-ongoing position is offered, the role will be filled for an initial specified term of up to 23 months.A merit pool of suitable applicants may be created which may be used to fill future ongoing and non-ongoing vacancies should they become available over the next 18 months.Successful applicants engaged into the APS will be subject to a probation period.DVA embraces and fosters a culture that supports diversity, inclusion and respect, where people are empowered to fulfil their potential. We welcome people with diverse skills, experiences, perspectives and backgrounds. We are dedicated and committed to attracting and recruiting Aboriginal and Torres Strait Islander peoples and encourage applications from people with disability, people that identify as LGBTQIA+ and people from culturally and linguistically diverse backgrounds.DVA is committed to improving the data skills and capability of our workforce to underpin our goal of becoming a leading data-driven organisation.RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability#J-18808-Ljbffr