About Our Client
Our client is a leading professional services firm with a large and diverse employee base, known for its industry leadership and commitment to delivering exceptional service. Headquartered in Melbourne, the company has established a strong presence across Australia, for its customer service, reliability, and dedication.
Job Description
1. Provide Level 2 technical support and troubleshooting for managed clients.
2. Assist with Intune device management and Microsoft 365/Azure environments.
3. Identify, troubleshoot, and resolve server configuration or performance issues.
4. Develop and implement procedures to address technical irregularities quickly.
5. Collaborate with senior admins to resolve complex issues.
The Successful Applicant
1. Minimum of 2 years in a Level 2 IT support role.
2. Experience with Microsoft 365, Azure, and Intune device management.
3. Basic PowerShell scripting knowledge.
4. Strong communication skills and ability to work independently.
5. Excellent troubleshooting and analytical abilities.
What's on Offer
1. Competitive salary and benefits package.
2. Opportunities for career advancement and growth within the company.
3. A collaborative and dynamic work environment.
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