MOTEL MANAGER - Hervey Bay
The Hervey Bay Motel is a business under the Hervey Bay RSL Group
An opportunity is available for an experienced on-site motel manager to oversee the running of an 18 room motel at beautiful Hervey Bay.
The Hervey Bay Motel is located on the Esplanade of Hervey Bay.
As the Motel Manager you are responsible for managing the daily operations of the Motel.
The successful applicant must be willing to live on site. The accommodation is a two story, 3 bedroom house attached to the office.
A suitable remuneration will be negotiated. Ready for an immediate start.
About you
You know how to bring your personality to work and have exceptional customer service
Strong Leadership and team management skills
Proven track record of outstanding guest satisfaction and being able to create memorable moments
The ability to drive and manage staff performance
Must have professional presentation and excellent communication skills
Strong organisational skills and attention to detail
Ability to multi task and assist Housekeeping when required
Tasks & Responsibilities
Manage the performance of employees, induction, training, and development of housekeeping staff.
Manage the daily operations including front office, housekeeping, and maintenance
Ensure the highest standards of guest satisfaction and service quality
Manage and resolve guest concerns in a timely and appropriate manner to ensure optimum guest satisfaction.
Assist in managing compliance in WH&S, licensing, fire regulations and essential services.
Qualifications & Requirements
The successful applicants will have a strong background in hospitality operations, staff roster and cost control management.
Previous experience in a hands-on role, actively leading from the front to set the culture
Extensive knowledge of booking management software
Good understanding of housekeeping operations
Great with people and the ability to build rapport easily.
Proven track record of outstanding guest satisfaction and being able to create memorable moments
Benefits
As a live-in position, you will be provided with an onsite 3-bedroom, 1-bathroom residence.
Great place to live and work
Be part of the Hervey Bay RSL Group – staff benefits and discounts
If you meet the above criteria and you’re interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you!
We are not asking for a resume from you. Simply complete the application process by clicking the Apply Now button and we’ll be in touch.
APPLY NOW!!
No recruitment agencies please
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