Job DescriptionBased in Ipswich, on the lands of the Yuggera, Jagera & Ugarapul PeoplesFull-time, max-term until June 2026$80,000 per annum + 11.5% Super + Generous Salary Packaging benefits of up to $18,550Family Support Specialist – Empower Families, Make a Difference!Are you passionate about supporting families of children with disabilities and developmental delays? At Each, we’re looking for a Family Support Specialist to help families navigate the NDIS and maximise the support available for their child’s growth and development.What's In It For You?Make a Real Impact – Guide families through the NDIS, ensuring their child’s goals and needs are met.Build Strong Connections – Develop trusted relationships with families, service providers, and the community.Flexible Work – Engage families via phone, face-to-face, and telehealth support.Supportive Team – Work alongside dedicated professionals committed to inclusion and positive outcomes.What You’ll Do:Provide ongoing check-ins and plan reassessments to ensure families receive the right support.Empower families to confidently manage and implement their child’s NDIS plan.Help set and review individualised goals based on family priorities.Maintain accurate records, complete administrative tasks, and use IT systems effectively.Offer compassionate guidance during challenging conversations.About You:Exceptional customer service and a family-centred approach.Strong communication skills to simplify complex information.Experience in early childhood education, administration, or customer service.Knowledge of the NDIS and a passion for supporting families.Tech-savvy with the ability to use online systems and telehealth tools.About The ProgramThrough the Early Childhood Approach (ECA) program, we support families by:Understanding children's development and unique needsFinding the right support services for childrenEquipping families with skills to support children's growthConnecting families with local community resourcesJoin Us: Make a Difference TodayFor over 50 years, we have been dedicated to enhancing lives and fostering stronger communities through our health and support services. We're seeking compassionate individuals to join our team and make a meaningful impact. Together, we'll create a brighter future for individuals from all walks of life. Apply now and start making a difference.We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.Visit our website to learn more.Next Steps in the Hiring ProcessThank you for your interest in joining Each! To learn more about next steps, please check out our Hiring Process Guide.Seniority levelEntry levelEmployment typeFull-timeJob functionOtherIndustriesIndividual and Family Services
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