This pay rate is inclusive of mandatory 25% casual loading
Job Details:
* Start Date: Immediate
* Position Type: Temporary, 6-month contract (with potential for permanent opportunities)
* Location: Norwood, SA
Key Responsibilities:
* Client Communication: Reach out to clients via phone, email, or mail
* Account Management: Monitor a portfolio of overdue accounts, ensuring timely follow-ups and resolutions.
* Relationship Building: Maintain strong relationships with clients and brokers, providing personalized support throughout the collections process.
* Problem Solving: Identify trends in client behavior and propose tailored solutions to help clients manage their arrears.
* Collaboration: Work closely with internal teams to address complex collections issues and improve processes.
What You'll Bring:
* Exceptional written and verbal communication skills.
* Strong time management and organizational abilities.
* Empathy and patience to understand customer needs.
* A proactive approach to problem-solving and attention to detail.
* The ability to thrive in a fast-paced, dynamic environment.
Why Join Us?
* Supportive Environment: Be part of a friendly team that values collaboration and open communication.
* Career Growth: This temporary role has the potential to lead to permanent opportunities!
* Flexible Working: Enjoy a workplace culture that promotes work-life balance.
Reference number: BBBH241299
Profession:Administration & Office SupportCustomer Service
Administration & Office SupportCustomer Service
Administration & Office SupportCustomer Service
Company: Hudson Australia
Date posted: 8th Nov, 2024