Account Executive - Workers' Compensation To design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals.Customer service and support.Full-time Office | Melbourne, VIC, Australia Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team.Typically within 2-5 years of experience.WTW provides data-driven, insight-led solutions in the areas of people, risk, and capital.Leveraging the global view and local expertise of their colleagues serving 140 countries and markets, they help to sharpen your strategy, enhance organizational resilience, motivate your workforce, and maximize performance.About the role An opportunity exists for an experienced workers' compensation professional who is responsible for delivering quality Workplace Risk and Workers' Compensation advice and services to clients, including managing key existing clients' programs and identifying new business opportunities for the company.What you'll be responsible for Provide ongoing training, support, and coaching to help customer support teams achieve their goals and objectives.Identify and implement technology to optimize processes and collaboration for customer-facing teams to deliver high levels of support.Collect and analyze customer data to optimize the workflows, operating procedures, and resources to enable support teams. Skills you'll need Works with others by being open, clear in communication, and listening to achieve goals.Compares and ranks the relative importance and/or urgency of different tasks to identify the best order of actions.Problem solving: Identifies problems and develops logical solutions that address the problems. #J-18808-Ljbffr