We are searching for a Field Coach to join our retail learning team and support our Sydney Stores.
As Field Coach, you will achieve the learning team's strategic objectives and take the learning lead on a range of topics across the business, whilst supporting the overall learning function.
You will play an invaluable role in developing our talents through effective coaching and training initiatives; responsible for being a partner to the retail management and support office teams in driving and executing the learning and development agenda within our stores.
Job Responsibilities
As Field Coach, you will translate and execute the corporate training strategies within your defined stores and define the plan to best contribute to business growth and team development.
In this role, you will be responsible for the following :
* Leading a culture of in-store coaching with individuals according to their needs
* Supporting the retail management in building individual coaching and development plans that are tailored and considered
* Acting as a platform for sharing best experiences and practices amongst the team
* Providing ongoing feedback to key stakeholders on the progress and priorities for your allocated stores
* Identifying skills gaps and adapting training in order to address training priorities
* Ensuring consistent feedback and guidance for managers, effectively influencing and upskilling on people management topics
* Supporting managers in building their learning roadmaps and injecting key initiatives to support this
* Developing and facilitating core training modules, e.g. induction and onboarding, clientelling workshops, and retail excellence training
* Maintaining an active store floor presence to observe, guide, and provide feedback / implementation to the team
* Identifying potential training talent within store teams to support and partner in coaching others.
Profile
We are searching for a passionate people ambassador with the following key attributes :
* Ability to build and develop strong relationships
* Ability to energise and motivate teams through effective coaching techniques
* Showing empathy and understanding whilst having the ability to deliver constructive feedback
* Attention to detail with exceptional communication skills across all levels of a business
* Demonstrated time management, prioritization, and organization skills
* Able to deal with ambiguity and adapt quickly to change
Louis Vuitton respects and promotes equal opportunity. We celebrate and welcome the uniqueness of each employee and are committed to creating an inclusive work environment.
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