We are seeking passionate and driven individuals who have a strong desire for career progression and want to take on the role of Café or Restaurant Supervisor. We are hiring for multiple positions across Sydney, Melbourne, and Brisbane.
About the Role
As Our Next Café or Restaurant Supervisor You Will:
* Provide passionate, knowledgeable and friendly service to external and internal guests at all times.
* Ensure all Team Members maintain smooth and efficient food and beverage service within their allocated section, anticipating guest needs before being asked.
* Assign Team Member allocation of duties, ensuring rotation of job tasks and maximising productivity.
You will work closely with the Head of Department to:
* Conduct pre-service and post-service briefings (where required).
* Support in ensuring that all Team Members receive a thorough induction upon commencement, ongoing training and attend formal training sessions.
* Assist in preparing training plans for Team Members and conducting on the job training sessions.
* Assist in conducting Performance Development Appraisals of Team Members when required.
You will be responsible for:
* Maintaining par levels and order stock as required.
* Monitoring rosters in accordance with legislation and business levels, ensuring at all times the department is staffed appropriately and operating efficiently.
* Having an understanding of all licensing and operating legislation which affects the department.
You will also:
* Complete all operational reports on a daily basis establishing workable records of the department history for future forecasting.
* Evaluate the quality of food items offered in the outlet and provide feedback to the Chef.
* Establish and maintain open channels of communication between all departments in the Property particularly the kitchen to ensure the smooth operation of the department.
Requirements:
* The possession of a current RSA is essential.
* A strong understanding of the day-to-day operations of running a restaurant.
* A passion for sequence of service and a desire to create an amazing experience for every single customer.
Working for Us:
* We offer limitless opportunities to grow your career within a supportive network of like-minded professionals.
* Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
Base hourly rate $28.87 equivalent to $57,047.12 - $621,000 based on working days and penalties applicable as per the Hospitality Industry General Award.