Business/Systems Analysts (Information & Communication Technology)Full timeAre you an experienced Lead Business Analyst with a passion for establishing a Centre of Excellence in business analysis? Do you enjoy creating tools and templates to enhance efficiency, and have you previously trained or mentored other Business Analysts? If so, this role is for you. As a Lead Business Analyst, you will support the Head of Business Analysis in developing and implementing processes, methodologies, and templates that drive consistency and efficiency across the organization. You’ll focus on aligning business analysis practices with agile methodologies and fostering collaboration among Business Analysts to ensure a cohesive and effective approach.The rolePeople leadership: Although you won’t have direct reports, mentoring and coaching Business Analysts is key.Design and Implement Practices: Develop scalable business analysis practices and frameworks tailored to Auto and General, ensuring effective communication and adaptability to business needs.Compliance by Design: Create frameworks that embed compliance into business analysis processes, fostering a strong compliance culture.Develop Templates and Tools: Collaborate with a team to create and refine templates, tools, and methodologies, while mentoring Business Analysts and promoting a culture of excellence.Centralised Support: Provide guidance and tools to Business Analysts across various teams, ensuring consistent practices and effective business analysis.Drive Continuous Improvement: Enhance business analysis methodologies and processes, identifying areas for improvement and encouraging a culture of continuous improvement.Stakeholder Collaboration and Education: Work with Business Analysts and leaders to share best practices, conduct training, and promote effective business analysis across the organisation.What experience you’ll bringExtensive Experience: At least 8 years as a Business Analyst, Senior Business Analyst, or Lead Business Analyst, with a strong grasp of various delivery methodologies, ideally in high-compliance and complex environments.Recent Fast-Paced Experience: Recent experience in dynamic, fast-paced settings is essential.Coaching and Mentoring: Experience in coaching, training, or mentoring Business Analysts is advantageous but not required.Templates and Tools Development: Preferred experience in creating and implementing tools and templates to enhance Business Analysts' efficiency.Expertise in Analysis Tools: Proficiency in business analysis tools, techniques, and frameworks is essential.Communication Skills: Exceptional ability to collaborate with diverse stakeholders and foster a culture of agility and innovation.Business Analysis Centre Experience: Previous experience in a Business Analysis Practice or Centre of Excellence is preferred.LocationToowong - Close to a variety of public transport and easy parking options, the Toowong office has excellent end of trip facilities (including secure bike storage and showers), outdoor spaces and plenty of modern collaborative areas to work and connect with colleagues.The benefits of working at A&GBe rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.Work flexibility - with options to work from home two days per week.Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.Grow with us - we’ve got learning and professional development opportunities to suit everyone.Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.About usAuto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.Our range of general insurance products including Car, Motorcycle, Home, Contents, Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.Internal Applicants: Please ensure your manager or team leader is aware of your application. If this sounds like your next challenge, click on the APPLY NOW button and submit your application.
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