Unicons MigrationIT Support TechnicianLocation: Sydney, AustraliaEmployment Type: Full-TimeSalary: $75,000 - $90,000 (commensurate with experience)Our client, Quay Civil, a specialist civil construction company based in Sydney, is seeking an IT Support Technician to join our dynamic team.
This is a fantastic opportunity for a motivated and solutions-oriented professional to play a critical role in supporting our business operations through technology.About The RoleAs an IT Support Technician, you will be responsible for the deployment, maintenance, and support of computer infrastructure and web technology, as well as diagnosing and resolving technical issues.
You will collaborate with various teams to ensure the smooth operation of IT systems that underpin our projects and day-to-day business activities.How To ApplyIf you are a proactive and solutions-driven IT professional looking to make a difference in a thriving company, we'd love to hear from you.
Please send your resume and a cover letter highlighting your experience and suitability for the role.Benefits Competitive salary package.Opportunities for professional growth and career development.A supportive and collaborative team environment.Exposure to a dynamic and fast-paced industry.Task & ResponsibilitiesProvide first-line support for IT systems, including hardware, software, and network troubleshooting.Install, configure, and maintain computer hardware, operating systems, and software applications.Manage and support the deployment of web technologies and online platforms.Identify, diagnose, and resolve technical issues promptly to minimize downtime.Monitor and maintain the security of IT systems, including updating software and implementing security measures.Assist with the planning and implementation of IT infrastructure upgrades and new technology rollouts.Maintain accurate records of IT assets, incidents, and solutions in the ticketing system.Provide training and technical support to team members to ensure effective use of IT systems.Liaise with external vendors for advanced technical support or procurement needs.Qualification & ExperienceBachelor's degree in Information Technology, Computer Science, or a related field.A minimum of 2-3 years of experience in a similar IT support role.Strong knowledge of Windows and Mac operating systems, network technologies, and cloud-based platforms.Experience with troubleshooting and resolving technical issues across hardware and software.Familiarity with web technologies and their deployment in a business environment.Excellent communication and interpersonal skills to effectively support team members.Proactive mindset with a focus on finding solutions and improving systems.About CompanyJoin Quay Civil and be part of a team that builds not just infrastructure, but also success.Salary: $75,000 - $90,000Job Publish: 13-01-2025Job Expire: 12-02-2025Please click to view more details / apply.
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