Elevate Your Medical Administration Career with a Respected Dermatology Clinic
We are seeking two full-time Medical Administrators to join our dynamic team.
Key Responsibilities:
* Welcome patients warmly, ensuring a positive and professional first impression.
* Process and manage Medicare claims and private health insurance claims with precision.
* Handle patient bookings, follow-up appointments, and maintain accurate scheduling.
* Manage billing and payments, including cash transactions, and perform daily reconciliations.
* Triage and process patient referrals promptly and accurately.
* Maintain and update confidential patient records, ensuring compliance with healthcare legislation.
* Deliver exceptional customer service via telephone, email, and in person.
* Oversee patient billing processes, facilitate financial consent, and handle debtor follow-ups.
* Support practice managers in optimizing workflows and improving operational efficiency.
* Provide confidential administrative support to staff, patients, and visitors.
Requirements:
* Minimum 2 years' experience in medical administration, preferably in general or specialist practices.
* Knowledge of private health funds, Medicare, DVA, private billing, and Profile is also an advantage.
* Proficiency with Patient Administration Systems and healthcare compliance requirements.
* Exceptional customer service skills and the ability to engage and show empathy to patients.
* Strong organizational skills and a keen eye for detail.
* A flexible, positive, and proactive mindset.
* Ability to work autonomously as well as collaboratively within a team.
Benefits:
* Regular Monday to Friday hours, with occasional Saturdays.
* A supportive team environment.
* A convenient location with on-site parking and easy access.
* The opportunity to contribute to the well-being and confidence of patients in a reputable clinic.