Job Title: National Transport Operations & Planning Manager
The JB Hi-Fi Group is a leading retail brand in Australia, operating over 300 stores and websites. We sell a wide range of consumer electronics, whitegoods, appliances, and home entertainment products at great prices with genuine personal service.
Our team is our most valuable asset, and we work hard to create a work environment that celebrates teamwork, nurtures talent, encourages individuality, and embraces diversity.
About the Role
As the National Transport Operations & Planning Manager, you will play a key role in leading the Transport Planning Leads and the wider Transport Team. You will act as a support for the Group General Manager Transport and drive productivity, cost, and quality goals for all delivery services on a national level.
Key Responsibilities:
* Leading day-to-day operations, performance, and conduct of the team through clear role accountability, coaching, and direction.
* Collaborating with the Group GM Transport to set and drive the organisational Transport vision, operational strategy, and resourcing needs.
* Translating the national transportation strategy into actionable goals for performance and growth.
* Ensuring monthly reporting, review analysis of transfer and delivery network utilisation, service, and costs.
* Designing and implementing activities/processes related to dispatching, routing, and tracking transportation.
* Managing contractual relationships with carriers and ensuring obligations are met.
* Ensuring effective sourcing, onboarding, continuous training, and performance management of delivery service providers.
About You
To be successful in this role, you will have:
* 8+ years of experience managing large operations and teams within home delivery, logistics, transportation, operational planning, warehousing, or related fields.
* Experience in retail and/or e-commerce environments.
* Strong experience in transport planning and scheduling.
* A strong aptitude to work in a fast-paced environment.
* Comprehensive knowledge of the transport industry, transport equipment, and relevant legislative and regulatory requirements.
* Strong leadership and team-building skills.
* Strong computer literacy and exposure to software packages such as Microsoft Office Suite and warehouse software.
* Bachelor's degree in business or logistics (desired).
What We Offer:
* A supportive, transparent, and inclusive team.
* Multi-award winning, iconic retail brands.
* Ongoing training and development opportunities.
* Fantastic long-term career opportunities.