The Assistant Director - Business Operations, Security and Technology role offers a unique opportunity to lead a dynamic team responsible for driving technological advancements and ensuring robust cyber security. The successful candidate will have a proven record of accomplishment as a leader and possess a good understanding of technology, projects, and/or cyber security in a customer-centric environment.
About the Role
National Emergency Management Agency is seeking highly motivated and skilled individuals to join our Technology Section at the EL1 Assistant Director level. This round will create a merit pool that will be used to fill current and upcoming vacancies within the Technology Section, which is responsible for a range of critical functions/streams including Technology Innovation, Cyber Security, IT Service Delivery, IT Projects and Specialist Services.
Key Responsibilities
* Technology Innovation: Partner with business units to ideate and develop innovative technology solutions, manage the Technology Innovation Hub, conduct ICT research to identify appropriate solutions, and facilitate collaboration and knowledge sharing among stakeholders.
* Cyber Security: Implement measures to mature NEMA's information and cyber security posture and culture, including developing relevant policies, guidance and procedures, provide security advice and raise cyber awareness for all NEMA staff, support incident response and recovery processes, provide security advice and recommendations to the Agency's executive, and provide expertise and support for the delivery of Australian Security Governance requirements.
* IT Service Delivery: Provide proactive support and services to NEMA staff, monitor and ensure service levels for NEMA staff, offer Premium On-boarding and Priority Assistance, collect feedback and continuously improve service delivery for staff.
* IT Projects: Oversee the lifecycle of IT major and minor projects from concept to implementation, ensure alignment with NEMA's strategic objectives, manage project governance and decision points, coordinate with business owners and external suppliers.
* Specialist Services: IT Architecture, Service Design, IT Change Management.
This role may also require leading and managing a team of dedicated professionals, fostering an inclusive and productive work environment, and driving team performance to achieve strategic goals. It may also involve developing team members through ongoing training and mentorship, ensuring their skills and capabilities are continuously enhanced. Building a dedicated team culture that promotes collaboration, innovation, and mutual respect will be essential for sustained success and high morale.
Requirements
* Demonstrated experience in one or more of the key responsibility areas is mandatory.
* Strong analytical and problem-solving skills.
* Excellent communication and stakeholder management abilities.
* Proven ability to work collaboratively in a team environment.
* Relevant qualifications in Information Technology, Cyber Security, or a related field is desirable.
* Implement and support agile delivery methodologies to enhance project efficiency and adaptability.
To be eligible to work with the NEMA you must:
* Be an Australian Citizen.
* Fulfil the Agency's minimum requirements by satisfactorily answering all screening questions during the application process.
* Obtain and maintain the required AGSVA clearance.
* Satisfy a probation period.
* Undergo a health assessment (if applicable).
Remuneration: The Agency offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position.