The Four Square brand is part of the DNA of New Zealand with many customers having grown up with our brand from childhood. Raglan Four Square is a full-service supermarket and proudly New Zealand owned and operated.
We are seeking applicants for the challenging and demanding role of Operations Manager, someone who has the ability to take on the responsibility for the operational performance of our store.
This role would be an excellent opportunity for a result-driven, self-motivated individual who is looking to further their career in the FMCG industry. Ideally, this role is suited to someone with a sound working knowledge and experience in the Grocery industry, as well as a desire to be the best in their field.
The primary purpose of this position is to:
Assist and support the Owner Operator in carrying out the retail operations duties and when required be the Acting Manager in his absence.Lead the overall retail service delivery, merchandise activities, sales, cost management and productivity.Liase with the team leaders on the day-to-day operation of the retail departments, contributing to efficiency and cost management targets.In conjunction with the HR Team, effectively manage recruitment, performance management and development activities within the departments.Act as the escalation point for complex issues.Seek out continuous opportunities to improve customer experience.You will have a strong background in retail management with a focus on people, standards, and exceptional customer service. You will also be a positive role model, reliable, flexible, and driven. In fact, you are someone who leads by example and enjoys a hands-on role.
Our ideal applicant:
Has a minimum 2-4 years experience leading teams in a retail environment.Demonstrated coaching skills to develop and mentor future leaders.Strong decision-making capability in a fast-paced, deadline-driven environment.Highly passionate about continuous improvements.Strong multi-tasking and time management abilities.Process driven.Demonstrated conflict and problem resolution abilities.Always leads by example.Is in good health and physically fit.Highly committed to the Health and Safety of the team, our partners, and customers.What's in it for you:
This role offers you the opportunity to be an integral part of a proudly Kiwi-owned and operated independent retail business. We are proud to offer an industry-leading learning and development framework, plus all the tools required to perform the role.
If you are a successful store or retail manager, able to empower people and share your knowledge and experience to take our business to the next level, we would love you to apply below, with your cover letter and CV to the Owner Operator: ****** All employment offers are subject to background checks including References and Ministry of Justice Checks, and applicants need to be able to fulfil the inherent requirements of the role.
You must be an NZ citizen or have NZ Permanent Resident status. (NO WORK VISA)
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