Senior Officer, Student and Academic Administration Student Services, Other (Education & Training) Full time $89k - $97k p.a. + 17% super + leave loadings This is a full time continuing position with salary in the range $89,861.38 - $96,402.32 (HEW 6), plus a generous super allowance of up to 17%. Leverage your experience in student administration, policy advice, and enrolment procedures to contribute to a high-volume environment. Join our inclusive and collaborative team. This position is responsible for the day-to-day operations of the Student Enrolments team, with a focus on Education Services for Overseas Students (ESOS) Compliance. Under the guidance of the Manager and Coordinator, Student Enrolments, you will oversee staff, manage workloads, and provide high-level support for a range of student and academic administration matters. You will also maintain accurate student administrative information within relevant corporate systems. Key responsibilities will include: Coordinate the development of standard operating procedures and ensure compliance with government and regulatory reporting processes. Oversee the day-to-day operations of the ESOS Compliance team, managing workloads, leave, and staff performance. Develop and maintain processes for reviewing and managing information accuracy in University databases, websites, and publications. Analyse and interpret data, produce metrics and reports, and undertake quality assurance processes. Liaise with staff in Schools, Faculties, and other units, as well as external stakeholders. Provide high-level support for the implementation of policy and procedural changes. Work with the Manager to identify and implement business process improvements. About You Demonstrated experience in student administration within higher education or similar settings, with familiarity with University policies, procedures and regulations, and ESOS legislative frameworks. Strong organisational skills with demonstrated ability to work autonomously, prioritise tasks and maintain accuracy and attention to detail under competing deadlines. Experience in leading a small team, while fostering collaboration and flexibility, and ensuring excellent customer service. Advanced digital literacy and proficiency in Microsoft software, databases and websites. Well-developed interpersonal skills, including the ability to communicate effectively, handle sensitive and confidential matters, and negotiate effective outcomes. You must have unrestricted work rights in Australia for the duration of this appointment and may be required to complete background checks including criminal history and education checks. About UQ As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world. Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as: 26 weeks paid parental leave or 14 weeks paid primary caregiver leave, 17% superannuation contributions, 17.5% annual leave loading. Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight. Health and wellness discounts - fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family. On campus childcare options, cheap parking (from just $5.75 a day), salary packaging options. Want to Apply? You must upload the following documents for your application to be considered: Cover letter addressing the 'About You' section Resume For more information about this opportunity, please contact Kellie Brady at For application queries, please contact stating the job reference number (below) in the subject line. Applications close 21 November 2024 at 11.00pm AEST (Job Reference Number - R-44162). Please note that interviews have been tentatively scheduled for 2 December 2024. UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don't meet all criteria are encouraged to apply and demonstrate their potential. We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. #J-18808-Ljbffr