**Lead Projects and Drive Innovation**
We are seeking an ERP Support Specialist to help us make effective utilization of our current ERP system and work on exciting projects for improvement.
Key Responsibilities:
* Drive innovation with Microsoft Business Central & Office 365: Support and introduce new features within Microsoft Business Central ERP and Office 365, ensuring all Office 365 products are utilized to their full potential.
* Challenge the status quo: Constantly seek ways to enhance efficiency by leveraging the latest technology solutions.
* Collaborate cross-departmentally: Work with various teams to improve processes and procedures by integrating technology into everyday operations.
* Maximize system capabilities: Extend and fully leverage existing systems, such as integrating Microsoft Outlook with Business Central for Sales, AI-driven integrations, and setting up online ordering/customer portals.
* Lead staff training: Empower teams by training them on the latest technological advancements and helping them implement these solutions.
* Liaison between MSP & IT development: Act as a crucial communication point between the IT Managed Service Provider (MSP) and the internal team to ensure smooth infrastructure and system support.
* Project manage IT rollouts: Oversee IT development projects, including introducing scanning/barcoding across multiple warehouse and trade centers.
* Manage IT infrastructure: Keep a strategic eye on company IT, telecommunications, hardware/software systems, costs, licenses, and agreements in collaboration with the MSP.
* Support mobile and on-site teams: Assist with internal device management and ensure smooth integration and functionality of Windows, iOS, and Android-based devices.
Requirements:
* Expertise in ERP systems, preferably Microsoft Business Central ERP, Dynamics NAV or Navision ERP.
* Experience with Office 365: Proficient in Excel, with Power BI knowledge being a plus.
* Reporting knowledge: Experience with Phocas software for reporting is advantageous.
* IT infrastructure & project management skills: Knowledge of finance, inventory, warehousing, and administration procedures, with a proven ability to manage IT developments and rollouts.
* Technical savvy: Familiarity with a range of devices (Windows, iOS, Android) and willingness to assist with device setup and support.
* Travel flexibility: Willingness to travel interstate to manage and assist in system implementation and staff training.
This role offers the chance to influence company-wide efficiencies, train and empower teams, and work on exciting technology-driven projects. If you're someone who thrives in a role that blends technology, process improvement, and collaboration, this is the perfect opportunity for you.