Responsibilities:Handling and escalating customer enquiries and repair requests;Accurate data entry of service jobs;Developing and maintaining effective customer relationships through excellent communication and follow-up skills;Effectively troubleshooting and resolving issues in a timely and professional manner;Schedule planning to ensure maintenance is completed on time.Q1 - Do you have strong Customer Service Admin skills and an exceptional ability to build strong client relationships?Q2 - Do you have cabinetry trade experience with tools and now want to try your hand at an organizational role?Answered "YES" to one or both of the above - Read on - we want you to join our team.Coordinating our after sales support and maintenance, your ability to plan a week in advance and then rearrange at the drop of a hat will see you succeed in this role.Prior experience in Joinery, Kitchen Cabinetry, or Building environments will be highly advantageous; however, what will set you apart is your "can-do" attitude.Ideal candidates will demonstrate:Strong computer literacy and data entry experience;Outstanding Customer Service experience especially over the phone;An outgoing and friendly personality. Must be a "people person" who is focused on our customers and service team;Scheduling experience and knowledge of Newcastle / Hunter / Central Coast suburbs;Relevant Industry experience and understanding;Dedication and a strong work ethic to follow work through to completion.If you are a self-starter who loves taking ownership of a varied and fast-paced role, APPLY NOW. Email your resume and cover letter to today.