About Quad Lock
Quad Lock is one of Australia’s fastest-growing companies and a certified Great Place to Work. Based in Melbourne, Quad Lock revolutionised the smartphone mounting game with our patented case-based mounting system. Originally launched in 2011, the Quad Lock range now includes mounts for Cycling, Motorcycling, Driving, Running, Marine and a range of Lifestyle options. To date, millions of Quad Lock products have been shipped to over 100 countries and sales continue to grow worldwide at a rapid pace.
About our People
At Quad Lock not only do we work hard and love what we do, we are also a great bunch of people with a diverse range of interests. We have keen cyclists and motorbike riders, runners and car enthusiasts (of course). But did you know we also have movie buffs, musicians, and entrepreneurs, but most importantly we’re all super proud to be part of the Quad Lock team.
About the Role
We're seeking an experienced and visionary Creative Design Lead (Industrial Design) to join our New Product Innovation Team and spearhead the development of innovative, user-centric products. This role combines product strategy, design leadership, and user research to drive early concept development, validation, and execution.
The ideal candidate is a strategic thinker and hands-on self-starter who can translate insights into compelling design solutions, collaborating closely with cross-functional teams to bring market-defining products to life.
Please note, this opportunity is offered as an 18-month fixed term contract.
What You'll Do
* Product Strategy & Vision
* Work with the Product Design leadership team to develop and refine product vision and strategy, ensuring alignment with business goals and market opportunities.
* Identify emerging trends, materials, and technologies to drive future-focused product innovations.
* Contribute to competitive analysis and market research to position products effectively.
* Design Leadership & Innovation
* Lead the end-to-end creative design process, from concept development to execution.
* Promote a culture of design innovation and experimentation, ensuring products are both functional and aesthetically compelling.
* Guide and mentor internal design teams, fostering creativity and excellence.
* Ensure that designs align with sustainability and manufacturing feasibility.
* User Research & Needs Analysis
* Conduct qualitative and quantitative research to uncover user needs, pain points, and behaviours.
* Develop user personas, journey maps, and experience blueprints to inform product decisions.
* Translate research findings into actionable insights that drive meaningful innovation.
* Advocate for user-centred design principles across all product development stages.
* Early Concept Development & Validation
* Lead ideation, prototyping, and concept validation, using an iterative design approach.
* Create and test mock-ups, prototypes, and proof-of-concept models to assess feasibility and desirability.
* Utilise user feedback and testing to refine and optimise product concepts before development.
* Collaborate with product development, engineering and production teams to ensure designs transition smoothly to manufacturing.
* Stakeholder Collaboration & Communication
* Work closely with consumer insights, sales, marketing, finance and product leadership to align on strategic product goals.
* Present design concepts, research findings, and strategic recommendations to executive stakeholders.
* Build strong relationships with external partners, suppliers, and manufacturers to bring designs to life.
* Advocate for design integrity and innovation throughout the product lifecycle.
What You'll Bring
* Bachelor’s or Master’s degree in Industrial Design, Product Design, or a related field.
* Extensive experience in industrial design, product development, or design leadership.
* Proven experience in leading design teams and developing market-leading products.
* Expertise in CAD software (SolidWorks or similar), rendering tools, and rapid prototyping techniques.
* Strong knowledge of materials, manufacturing processes, and sustainability best practices.
* Experience conducting user research, usability testing, and human-centred design methodologies.
* Exceptional communication, storytelling, and presentation skills.
* Ability to work cross-functionally and influence decision-making in a fast-paced environment.
Bonus Points
* Experience in consumer electronics, furniture, wearables, or hardware industries.
* Background in design strategy, business innovation, and emerging technology applications.
* Familiarity with Agile development methodologies and iterative design processes.
What it’s like to work at Quad Lock
At Quad Lock our customers mean the world to us but so does our team, by joining us you’ll be able to take advantage of the amazing perks we have on offer:
Flexible ways of working to fit your lifestyle
Health & Wellbeing allowance to invest in your wellbeing
Technology allowance to stay connected
Weekly lunch on us to enhance your team connections
Dedicated learning & development allowance for continuous growth
Volunteer Leave to support causes you’re passionate about
Employee Assistance Program for team members and their families
You’ll join a highly cohesive vibrant and collaborative culture in a business where you can continue to build your skill set. This is a chance to grow and develop your career whilst working in an environment with like-minded colleagues that love what they do, encourage and promote innovation and bring a contagious energy to work every day!
Join the Team:
Quad Lock is an equal opportunity employer, committed to supporting a diverse and inclusive work environment. If you're looking to grow your career with us, we'd love to hear from you! Don’t be afraid to stand out, back your achievements and show us what makes you the best candidate for the role. Even if you don’t meet every single requirement, we encourage you to apply!
To apply, select the ‘Apply Now’ button below and tell us a bit about yourself, your experience and what interests you in the role.
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