The Retail Supervisor oversees daily store operations, ensuring high standards of customer service, merchandising, and staff performance. This role involves managing a team of retail assistants, driving sales goals, and maintaining an engaging shopping environment.
Key Responsibilities
Opening, closing and day to day operations of the store
Supervise, train, and mentor retail staff to foster a positive and productive work environment.
Ensure exceptional customer service by addressing inquiries and resolving complaints promptly.
Oversee inventory management, including stock levels, replenishment. This will also involve placing orders receiving deliveries.
Maintain visual standards by ensuring product displays are attractive and organized.
Collaborate with the management team to execute seasonal and promotional displays.
Ensure compliance with company policies and procedures.
Ensure compliance with various Govt regulations including food safety.