All roles at Westpac Group can be considered for flexible working arrangements, such as flexible hours, working remotely, part time work, or job sharing. Permanent full time Parramatta - Hybrid working How will I help? As an Executive Manager in the Financial Crime Quality Assurance and Enablement team (QAE), you will be responsible for leading a team performing Quality Assurance on operational teams who execute and perform key financial crime processes and investigations, for example, Transaction Monitoring, Sanctions, PEP alerts and CDD. You will also be responsible for the design and effectiveness of the QA program, ensuring team skillsets are aligned with QA activity coverage, delivery of high-quality reviews, and the identification of any individual and/or thematic quality issues. Reporting into the Head Of, you will provide key insights on assurance review outcomes, thematic/emerging trends, and issues to key stakeholders. Other key responsibilities include: Delivering high standard QA over a range of alerts/cases Ensuring QA framework, process design, sampling methodology, assurance artefacts, guidance, and outcomes are effective and efficient Ownership and optimisation of QA processes, guidance, SOPs, and frameworks targeting effectiveness, efficiency, and simplification Control Ownership, including design and operational effectiveness assessment as well as control uplift Creating a strong, effective and enduring financial crime risk culture that embodies our ethics and integrity within the team Promotion of a continuous improvement environment with activities aligned with prevailing best practices/regulatory expectations Ensuring QA analysts are operating to a high standard through ongoing evaluation, coaching, identification of learning & development needs, and performance management Ensuring requisite skills are maintained in the team to deliver high standard QA outcomes, including consideration of specialisms within the team Ensuring learning and development opportunities are fit for purpose and align with required skillset for QA Continued support of team capability and capacity through effective and efficient QA processes and tools Delivering constructive feedback of assurance findings with concise and clear rationale of reasons for findings Maintaining a positive and constructive relationship with key stakeholders promoting an environment of collaboration, continual improvement and uplift Being a key liaison contact with second line of defence teams to ensure QA analysts are kept apprised of emerging trends/issues What do I need? To be successful in this role, you must have operational Financial Crime experience, ideally in Transaction Monitoring Investigations and SMR reporting within the Banking industry. You must also have demonstrable experience in banking operations QA including methodology design, effectiveness, and evaluation. Another major aspect of this role is team leadership where you will need proficiency in leading highly motivated and successful teams. Further key attributes include: Strong communication, team leadership, feedback, and stakeholder management skills Practical knowledge of QA methodologies and market best practice Knowledge in AUSTRAC reporting requirements and SMR best practice How do I apply? Start here. Just click on the APPLY or APPLY NOW button. At Westpac, we're all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community. If you're interested in discussing workplace flexibility, please feel free to mention it in your application. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email ******. Do you need reasonable adjustments during the recruitment process? We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email ******. #J-18808-Ljbffr