Role Overview
This is a high-level role for General Manager of People & Culture, offering an excellent remuneration package.
The company is a local institution with high customer satisfaction, and we are excited to partner with them for this role.
About the Company
One of the Gold Coast's leading and most successful clubs, offering a diverse range of outlets and facilities, continually evolving and expanding. It also serves as an integral part of the local community.
Our Growth Plans
The company is entering a new growth phase, with a large development plan in place to incorporate world-class sporting and fitness facilities.
Our Business Model
The core business is Food and Beverage (F&B), but they have financial streams in accommodation, entertainment, sports, gym, and corporate events.
The Role
This person will redefine the P&C department for the growth phase while shaping the next generation of talent.
* Lead and implement strategies that enhance team culture, employee retention, satisfaction, and engagement.
* Act as a mentor, guiding and developing staff at all levels to ensure a positive and inclusive work environment.
* Implement a successful succession plan for all management levels.
* Oversee recruitment, onboarding, and training programs to ensure we attract and retain top talent.
* Foster open communication, and address challenges with a solution-oriented mindset.
* Design and lead initiatives that support professional growth, diversity, and employee well-being.
* Work closely with leadership to align the company's values with business goals, creating an environment where people love to work.
Requirements
* Proven leadership experience in a similar role, ideally in hospitality, retail, or customer-centric industries.
* A passion for people, diversity, and creating an inclusive workplace.
* Excellent communication, conflict resolution, and team-building skills.
* Strong strategic thinking with the ability to execute culture-focused initiatives.
* Demonstrated success in employee development, training, and retention.
* An inspiring, proactive leader who thrives in a fast-paced environment.
* Knowledge of industry policies and procedures.
Benefits
* Offering a strong remuneration package, base salary plus superannuation.
* An exciting and dynamic work environment, with lots of different types of businesses and department heads to work with.
* Huge growth potential as the club heads into a significant growth stage.
* Working closely with the Executive team and having a significant influence on the business.