About the Role Are you passionate about delivering exceptional customer service and driving business growth?Join our dynamic team as a Senior Mobile Banker and play a crucial role in enhancing our customers' banking experience.As a Senior Mobile Banker, you will take personal accountability to provide a high level of customer service, managing complex needs while keeping all stakeholders informed throughout the process at a level that promotes and drives customer satisfaction and advocacy.Focus is to grow the portfolio through self-generated activity, with the support of network generated leads.Bankers will proactively engage in networking activities to grow their personal brand and generate new lending opportunities.Existing customers are to be managed in a proactive way to retain as well as refer businessApply now to take the next step in your career as a Senior Mobile Banker!About you You are a customer-focused professional with a proven history of financial services experience.Your strong ethical belief system and ability to execute business development strategies make you a valuable asset to our team.You have a sound understanding of credit assessment, lending principles, and whole-of-bank products.Your excellent communication skills and ability to build strong community relationships set you apart.You are technically sound in business development principles and have a general understanding of market and competitor developments.Your knowledge of the governance of Unions and Industry Super Funds, along with your understanding of regulatory acts, will help you excel in this role.You are a team player who contributes to team meetings, shares knowledge, and actively engages in Network activities.About Us BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking.That's creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.BOQ Group's inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day.We embrace difference and believe that our workforce should reflect the customers and communities that we serve.Since, BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).In, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.Our Perks • Flexible working arrangements• Discounted financial products• Salary sacrificing options• Paid parental leave with no minimum• Purchase annual leave• Discounted private health insurance plan• Employee Assistance Program (EAP)• Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers and accessibility • BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index