Mortgage Loan Processor Glass Financial Alice Springs, Australia Established, Award-Winning Lending BusinessWe are looking for a new team member to join the team and assist in all aspects of the finance process from initial submission to settlement and beyond.You will be working closely with the director and loan processing team to ensure new loans are prepared and submitted in a timely manner, loan settlements run smoothly, CRM is maintained, and compliance requirements are metJob benefits and perksOur business is growing fast which presents a great opportunity to make your mark and become an indispensable part of the team.We are looking to continue our growth path so the role will be fast paced and enjoyable for the right person.Salary of $70,000 to $80,000 pa + bonus after probation depending on experience.Your key responsibilities will include: Managing phone calls & emails.Data input of Loan Applications into aggregator's software program (SFGconnect).Liaise with clients and collate outstanding documents.Respond to all queries and requests and action/escalate issues as requiredManage client's journey from enquiry through to loan settlement.Keep up to date with bank guidelines and regulationsManaging client relationships, keeping them up to date with progress and outcomes (pre & post settlement, ongoing marketing)Manage a Team of 2 that will assist with application lodgement and lender/ settlement follow upMust be comfortable Liaising with Lenders, Customers and other external parties including valuers, Solicitors, Real Estate Agents and AccountantsAssisting our clients with general queries as part of the ongoing client relationship management, including post settlement requirements.Working with clients, bank BDMs and credit assessing teams, as well as internal stakeholders To be successful in this role, you will ideally have: Experience with SFG Connect (Sales Trekker)Previous experience as a mortgage broker, loan writer, para broker or office managerCert IV in Finance and Mortgage Broking is highly regarded but not essentialAbility to multitask and deal with multiple priorities.Ability to write professional business emails.Strong attention to detailAbility to work in high pressure environment and meet tight deadlines.Confidence to work independently with minimum supervision.Exceptional telephone manner; a friendly and professional disposition is essential. The Role will include Utilise established electronic forms and processes,Assessment of financial position upon receipt of Fact FindCompleting Research and Needs Analysis3-4 products selected, checked against policy and suitabilitySimulation and comparison of 3 loan productsOrdering of Valuations and Credit ChecksReport provided with recommendation ready for broker to present to the clientCross checking lender application and compliance documentsAssisting with clients completing loan documentsEnsure settlement dates are metManaging client relationships, keeping them up to date with progress and outcomes (pre & post settlement, ongoing marketing) Selection Criteria You must have a minimum 2 years' experience in a current para-broking / senior mortgage broking assistant role with a mortgage broker (or equivalent in finance)Excellence analysis and written reporting skillsExceptional attention to detail and problem-solving skillsetExcellent written and verbal communication skills and can-do attitudeYou must be able to manage your time and multiple finance deals in a busy environment.Strong skills using Google Drive, Word, Excel, Aggregation Software and online programsExperience with ApplyOnLine is not essential but would be an advantage.Experience with SFG Connect (Sales Trekker)Lender credit policy knowledge and experience Boost your career Find thousands of job opportunities by signing up to eFinancialCareers today.#J-18808-Ljbffr