Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
CURATING ORIGINALITY TAKES TALENT
W Brisbane located at 81 N Quay, Brisbane City QLD 4000 is hiring a Whatever/Whenever Agent. As a Whatever/Whenever Agent, you will provide our guests with the ' W ' experience and surprise and delight them every moment you get. You must have a focus on Loyalty and Guest Service, and require experience in the following:
1. Handling a high volume of calls dealing with guest requests efficiently
2. Providing information on all facilities provided within the hotel
3. Making recommendations, upsell hotel features and related services
4. Ability to multi task at all times
5. Outstanding attention to detail
BENEFITS
6. The best hotel training opportunities produced independently by W Brisbane and internationally recognized training programs by Marriott International
7. ‘Great Places to Work’ certified
8. Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
9. Discounts on food & beverage across all our hotels
10. Recognition programs to keep you motivated
11. Wellbeing & mindfulness programs to ensure you stay healthy
12. Employee Assistance Program
DIVERSITY AND INCLUSION STATEMENT
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.