Applications and Data Analyst (Financial Planning and Analysis team), Corporate Services - Victorian Government Solicitor's OfficeJob Function: IT and TelecommunicationsWork Type: Ongoing - full timeAbout this roleGreat opportunity to take ownership of a practice management systemFriendly and supportive work environmentHybrid working from home/office environmentAbout the VGSOThe Victorian Government Solicitor's Office (VGSO) serves the rule of law exclusively for the State. Our place within government ensures we are at the centre of legal change, reform and problem-solving. We operate as a service-driven legal professional practice and strive for excellence in this competitive environment. In all aspects of our operations, we aim to role model and live by our values: Responsiveness, Integrity, Insight, Collaboration and Excellence.About the branchThe Corporate Services branch plays a crucial role in enabling VGSO's overall success by providing essential support and strategic guidance to enhance operational efficiency and effectiveness. Balancing an appreciation of the complexities and nuances of the public sector, along with the requirements of operating in a competitive legal services environment, the branch delivers proactive, effective and efficient services to VGSO's internal and external clients.Through its work, the Corporate Services branch fosters a cohesive and supportive environment that encourages innovation, continuous improvement, and a client-centric approach.Functionally, the following business areas are included within the Corporate Services branch:Office of the Chief Operating Officer (Strategy and Governance)Financial Planning and AnalysisTechnology and Knowledge ManagementClient Insights and CommunicationsAbout the roleThe VGSO is seeking a proactive, responsive and tech-savvy Applications and Data Analyst who will be responsible for the day-to-day administration of VGSO's practice management systems (Elite and Cosine). This role will serve as the key liaison with the Technology and Knowledge Management team in ensuring the practice management system operates effectively and efficiently on a day-to-day basis for the whole of VGSO.Reporting to the Senior Manager, Data Analytics, this role requires an individual with strong communication skills and the ability to provide high quality and responsive support, advice, training and technical expertise to all staff in relation to the day-to-day operations and administration of the practice management system (Elite and Cosine).Key responsibilitiesHandling day-to-day support queries in relation to the practice management system for users.Ensure a high level of data integrity within practice management systems.Promote use of the organisation's practice management system (Elite 3e) and billing system (Cosine Proforma).Identify and propose continuous improvements to the organisation's practice management systems.Manage or support the implementation of additional systems and applications such as automation tools.Proactively liaise with all colleagues to ensure that service queries are resolved effectively and efficiently.Liaise and work closely with IT in implementing any system changes or updates.Provide training and support to end-users.Responsible for maintaining and supporting the day-to-day operations of Cosine and Elite.Ensuring month-end and year-end close is actioned in a timely manner.Perform ad-hoc analysis and prepare advice for internal and external stakeholders.Skills and experienceTertiary qualification in IT.Qualifications in finance would be highly regarded.3 - 5 years business experience within a practice management system or business systems function.Experience with a variety of organisation-wide systems or practice management systems.Knowledge of financial processes, particularly in relation to billing and accounts receivable would be desirable.Relevant experience in a legal or professional services environment is highly regarded.Advanced Microsoft Excel skills.Technical reporting skills using Power BI and SQL would be advantageous.VGSO offers an inclusive, collegiate and collaborative work environment where you will be well-supported and mentored to develop your knowledge. You will also be given excellent career opportunities to progress and develop within the organisation.VGSO embraces flexibility and welcomes a conversation to help you achieve work-life balance. We currently work in a hybrid environment with employees enjoying a balance of working from home and in the office.How to applyIf this sounds like the opportunity for you, apply now! Applications must include a cover letter and resume. Please note it is not a requirement to respond to the Key Selection Criteria separately but applicants should outline their relevant experience in their cover letter.To find out more about this role, please view the position description attached. Alternatively, you can contact Karlie Ridgwell, Talent Acquisition Advisor, on 0447 331 077 or via vgso.recruitment@vgso.vic.gov.au.Applications close at 11:59pm on Thursday, 6 February 2025Preferred candidates will be subject to pre-employment checks including but not limited to, reference checks, pre-employment misconduct screening and criminal record checks.
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