Job Description:
About the Role
We are seeking a highly motivated and dynamic Assistant Service Manager to join our team at {company}, a multi-franchise dealership located in Rockhampton.
In this key role, you will assist with the smooth running of the service department, ensuring operational efficiency and high levels of customer satisfaction.
Main Responsibilities:
* Support the Service Manager with daily department operations.
* Lead and motivate a team, managing workflow and service delivery.
* Resolve customer concerns and ensure a seamless service experience.
* Monitor department performance and ensure compliance with policies.
About You
To be successful in this role, you will require:
* Previous experience in a leadership or senior advisory role in an automotive service department.
* Strong communication, problem-solving, and team management skills.
* Experience with dealership management systems.
* A proactive attitude and a current, unrestricted driver's licence.
About Us
We offer:
* A competitive salary with performance-based incentives.
* Opportunities for ongoing professional development and career growth.
* A supportive and friendly team environment.