The Barn is a family-owned Accommodation and restaurant business comprising 46 suites, located in a quiet rural location, 7kms from Mount Gambier.
We are seeking casual reception staff to work on a seven day roster with our committed team. Comprehensive on the job training is provided and the role would suit someone looking for a career in tourism.
Regular daily tasks include:
1. Guest communication – via phone and email
2. Greeting guests at the front desk and welcoming them to our city
3. Coordinating arrivals and departures
4. Reporting issues to management and maintenance teams
5. Processing payments and deposits
6. Perform the accurate and timely completion of the night audit including the daily reconciliation of the hotel’s trading
7. Preparation of next day cleaning schedule and roster
8. Checking in and checking out of guests from the hotel
9. Responding promptly to guest enquiries
10. Inputting and updating reservation profiles
11. Following the shift routine check-list to ensure all tasks are completed in a timely manner
The successful applicant will have the following skills and attributes:
1. Computer literate (Microsoft Office); Room master and MYOB experience is an advantage
2. Attention to detail, flexible and reliable
3. Ability to multi-task in a fast-paced environment
4. Guest-oriented with excellent communication and customer service skills
5. A solid work ethic
6. An outstanding "can do" attitude
7. A positive personality and sense of humour
8. Be able to work autonomously
9. Well-groomed and professional in appearance
10. Shares a passion for the hotel and hospitality industry
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