Position Summary
Create the unthinkable and #ReimagineYourFuture with Samsung, one of the most successful and fastest growing technology companies in the world. We are a dynamic business, launching an incredible number and range of new products every year. We firmly believe that our product ecosystem and portfolio of innovation set our brand apart.
Samsung is seeking a highly skilled and experienced B2C Head of Sales to lead the company's Mobile Experience (MX) Sales team. In this role, you will be responsible for setting objectives, allocating resources, budget management and driving the sales strategy to achieve divisional targets for revenue, units, and margin. You will work closely with the management team to provide strategic direction and ensure day-to-day operations run smoothly.
Role and Responsibilities
Sales Leadership, Strategy & Planning
1. Oversee staffing, training and performance evaluations for the Sales team to develop and enhance people capability and retention.
2. Develop and implement strategic plans to accommodate achievement of division goals
3. Direct sales forecasting activities and set performance goals
4. Oversee market analysis to determine customer needs and pricing information
5. Oversee the day to day application and management of the budget.
6. Analyse sales statistics to formulate policy and assist customers in promoting sales
7. Deliver sales presentations to key clients in co-ordination with account managers
8. Prepare periodic sales report showing sales volume, potential sales and areas of proposed expansion
9. In coordination with the Marketing Director, help direct channel development activity.
Relationship & Business Management
10. Meet with key clients, assisting the team with maintaining relationships, negotiating and closing deals
11. Lead contract negotiations with all operator and distributor partners as required.
12. Oversee relationships with B2C and Enterprise sales and marketing teams with budget requests as well as internal and external procedure/process issues or problems.
13. Co-ordinate liaison with support divisions, i.e. Finance, Sales Support, Credit, Claims, Logistics, HR and Legal on processes, procedures, reporting, ad hoc and ongoing issues.
14. Work with HQ and RHQ on ad hoc requests.
15. Ensure all activities comply with Acts and Regulations as well as adherence to local and global Samsung policies and procedures.
16. Perform other duties as directed from time to time by management.
Skills and Qualifications
17. Extensive senior retail channel sales management experience, leading and motivating a large sales team
18. Prefer experience in the consumer hardware, consumer mobile or computer hardware industry
19. Strong analytical skills with demonstrated budget/P&L management experience
20. Strong interpersonal, presentation and negotiation skills to be able to influence at all levels
21. Resilience, adaptable and agile - able to work well in a fast-paced dynamic environment and able to navigate changes
What sets us apart from the rest?
At the heart of our DNA is the pursuit of excellence and bringing innovation to everyone, faster than anyone. Join a talented team of energetic, passionate and hardworking people that are committed to the customer and delivering solid results. In return, we will give you the tools to help nourish your development, wellbeing and fast-track your career. When you work for Samsung Australia, you can look forward to:
22. Competitive remuneration package
23. Free on-site parking
24. Generous employee discount across our products
25. Ongoing professional development opportunities
26. Discount across over 400 retail partners
27. Heavily discounted gym membership
28. Onsite wellness space
Join us and #ReimagineYourFuture.
The nature of this role and level of responsibility may require reasonable additional hours over and above 37.5 hours per week and may also require work outside of ordinary hours.
#LI-Midsenior #LI-SEAU
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