Senior Salesforce Support Engineer12 months Contract with possible extensionACT, NSW, NT, QLD, SA, TAS, VIC, WAMust be able to obtain Negative Vetting Level 1DFP Recruitment is seeking an experienced Senior Salesforce Support Engineer to join our Federal Government Client team.Role responsibilitiesMaintain and configure Service Cloud, Health Cloud and Digital Experience applications.Exhibit a deep understanding of the Salesforce platform, with the ability to build end-to-end automated processes using declarative tools.Investigate and troubleshoot OmniStudio components including FlexCards, Omniscripts, data raptors and integration procedures.Perform ongoing system administration including maintaining users, monitoring application metrics, managing Salesforce configurations and data integrity.Deployment of changes via existing DevOps framework.Perform interrogation of various log sources to investigate issues.Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users.Liaise with internal and external stakeholders across various disciplines (business, architecture, data etc.).Troubleshooting API and integration issues with different applications e.g. MuleSoft.Development of meaningful event monitoring and alerting.SkillsAt least 5 years' experience within Salesforce eco-system.Experience/Exposure with Salesforce Industries including OmniStudio.Exposure to OOPs and Apex (Triggers, Controller, Classes) for debugging and managing minor enhancements.Hands-on experience with version control, branching and metadata deployments.Certified Salesforce Admin ADM201 or ADM211 & Platform App Builder.Demonstrable experience providing technical support for Experience Cloud.Exposure to HTML, CSS and JavaScript is an added advantage.Platform Developer 1 Certification or Vlocity Certification will be a standout.Comfortable with new ways of thinking about accessibility and enthusiastic about accessible design & development will be highly regarded.To Apply:If this sounds like the role for you, please submit an updated copy of your resume in MS Word format by hitting APPLY NOW or contact Deepika at .