We're seeking a highly skilled and driven Technical Business Analyst to join an enterprise infrastructure team, you will play a crucial role in delivering impactful projects by bridging the gap between technical teams, domain leads, and subject matter experts (SMEs). Your expertise will be essential in moving from the current state to a future state, performing gap analysis, capturing audit evidence, and ensuring the implementation of IT controls.
We're seeking a highly skilled and driven Technical Business Analyst to join an enterprise infrastructure team, you will play a crucial role in delivering impactful projects by bridging the gap between technical teams, domain leads, and subject matter experts (SMEs). Your expertise will be essential in moving from the current state to a future state, performing gap analysis, capturing audit evidence, and ensuring the implementation of IT controls.
Key Responsibilities:
* Production Change Approvals: Facilitate and support production change approvals through various technical forums. Ensure compliance criteria are met.
* Change Management: Prepare and support production network change approvals (CAB). Analyse acceptance criteria to determine design and implementation evidence requirements for each control.
* Documentation & Implementation: Support, track, and drive documentation of control designs (SMEs will write the documentation). Determine approval signatories for documentation and control assessments. Assist with the approval process.
* Technical Engagement: Engage with technical teams, domain leads, and SMEs. Participate in technical workshops to support the design and implementation of IT controls.
* Reporting: Complete and update project status reports, including presentation packs, to reflect current progress and outcomes.
* Control Implementation: Support, track, and drive the implementation of each control. Identify and escalate any concerns as soon as they arise.
* Baseline Testing: Conduct baseline testing and determine success criteria. Capture evidence required to demonstrate that control design and implementation meet the stated acceptance criteria.
Skills and Experience:
* Network and Server Infrastructure: Hands-on experience with network and server infrastructure in an enterprise environment.
* Project Delivery: Proven track record of supporting the successful and timely delivery of large projects or programs of work.
* Technical Expertise: Experience/exposure to network security (firewalls, access lists, Cisco ISE, certificates), operational practices (change, incident, release management), and technical risk management. Proficiency in Jira and Confluence.
* Network Protocols: Familiarity with network protocols such as DHCP, SNMP, ARP, DNS, IMAP, HTTP, TCP/IP.
* Hyperconverged Infrastructure: Knowledge of hyperconverged infrastructure including compute, storage, networking, VMware, Hyper-V, Nutanix, and backup solutions (e.g., Commvault, hyper scale).
Education and Qualifications:
* Bachelor's degree in Computer Science, Information Technology, or a related field desirable but not essential.
* Relevant certifications (ITIL, Cisco, CISSP) are highly regarded.
Like to know more?
Should you wish to discuss this opportunity, please contact Sebastian Kowaleczko on 03 7065 1852
To submit your application, in strict confidence, please apply online quoting Ref No. 239347