LD Total is a privately owned family company that has been leading the way in providing quality end to end landscape solutions for over 25 years. From our humble beginnings in a small shed, we now have established depots and offices in, Perth, the South-West of WA, Victoria, Queensland and South Australia. Our range of services include landscape and irrigation design, commercial and residential construction, maintenance, and residential lot packages.
Joining the LD Total team will provide you with an opportunity to collaborate with experienced and award-winning industry professionals and contribute new and innovative ideas to an industry leader.
About the Role
We are looking for a Client Liaison and Administration person to join our Lot Packages Team. This role is full-time and will be located in our Burswood Office.
Description of duties
- Data entry of incoming lot owner details into the Lot Packages system.
- Contact lot owners on a daily basis in line with service schedules. Providing information in relation to the installation of their fencing and landscaping.
- Answer incoming phone calls and deal with queries to a successful end or ensure it is directed to the relevant person for completion.
- Record information and correspondence with clients and lot owners within the Lot Packages system.
- Communicate with department colleagues, including but not limited to Supervisors, Area Manager, internal administration and management on a regular basis.
- Organise and enter bookings for the design consultation team ensuring efficient scheduling.
- Produce invoices to lot owners for additional works or materials.
- Take payment of invoices for additional works and materials.
- Provide reports for management or clients as required.
- Other administration duties as required.
- Assist with pricing/estimating for smaller homeowner related works.
- May include Greenstock ordering and scheduling.
- Sound experience in administration.
- Experience in a call centre or similar high call volume environment.
- Good working knowledge of Microsoft Office programmes or CRM systems.
- Possess excellent interpersonal and communication skills as this role involves interaction with department supervisors, homeowners/clients, company employees and management.
- An eye for detail with a commitment to producing high standards of work.
- Ability to work in a team environment.
- Excellent time management and able to prioritise workloads.
- Reliable.
LD Total can offer you
- Excellent working culture, with a focus on work/life balance.
- Friendly, flexible and supportive workplace.
- Genuine opportunities for career development and personal growth.
- Free access to onsite Gym.
- Employee Assistance Program.
APPLY NOW by scrolling down and completing the online application form.
Privacy Acknowledgment
LD Total is collecting personal information from you as part of the recruitment and selection process. LD Total recognises the importance of privacy and is committed to ensuring the privacy of your personal information collected and/or received by us.
- Yes I agree to the privacy statement *
Personal Details * Required field
- Title *
- First name *
- Last name *
- E-mail *
Digits only or add + for international numbers.
- Street *
- Street Cont.
- City, Town or Suburb *
- Postcode or Zipcode *
- Country *
- State, Region or Province *
- LinkedIn URL
(Please click on your profile and copy the URL from your profile page.)
Questions
Do you have the legal right to work in Australia? *
- Yes, current and valid working Visa
- Yes, other
Do you hold a current Drivers Licence? *
- Yes - Manual
- Yes - Automatic
- No
Have you been convicted of an offence either within or outside Australia? (You are not required to disclose spent convictions and only convictions relevant to the position will be considered) *
- Yes
- No
Please select the Qualifications, Certificates and Licences you currently have:
- Horticulture Certificate II or III
- Landscape Certificate
- Australian recognised Trade Certificate
- Diploma
- Degree
- Current First Aid Certificate
- Other (please list)
- If you have selected 'Other' please list here
Diversity Data
We have asked the questions below so that we can use the information for statistical purposes. Responding to the questions is optional. By responding to and supplying the information below, you consent to LD Total collecting this information for statistical purposes. Please confirm that you agree to this by ticking the checkbox 'I agree' *
- I agree
- I disagree
- Country of Birth
Were one or both of your parents born overseas?
- Yes, both
- Yes, one
- No
LD Total is committed to increasing workforce participation of Australian Aboriginal and Torres Strait Islander people. To assist with our commitment, we would like to ask you some further questions. This information is collected for statistical purposes. Responding to this question is not compulsory. Do you identify as being an Australian Aboriginal or Torres Strait Islander person?
- Yes
- No
- Prefer not to say
Declaration by Application:
1. I understand that any misrepresentation of facts in this application could be cause for termination if employed.
2. I understand that part of the application process may involve a medical and/or drug and alcohol test, nominated by the company and I authorise disclosure of the results of this examination to LD Total.
3. I consent to any reference checks which may be necessary to support this application.
4. I hereby declare that the information contained in this application is to the best of my knowledge true and correct. *
- I understand and consent
- I do not give consent
About Us
We are LD Total – a national leader in commercial landscaping. For three decades, we've been taking pride in delivering complete landscape solutions for our clients Australia wide. We specialise in landscape design, commercial and residential landscape construction, landscape maintenance, irrigation and residential lot packages. With over 350 team members across bases in Perth, Bunbury, Melbourne and Adelaide, our success comes from great teamwork, celebrating diversity – of culture, background, experience and thought – and recognise it as a key to our business success.
At LD Total our people are our greatest asset
#J-18808-Ljbffr