Job Description - Food and Beverage Attendant (HOT0B1YU)
Food and Beverage Attendant (
Job Number:
HOT0B1YU)
Work Locations
Hilton Adelaide
233 Victoria Square
Adelaide 5000
A Food and Beverage Attendant affects every Guest experience with our restaurants, bars, room service, banquets, and in-hotel cafes. We always deliver an experience that will exceed our Guests' food, beverage, and culinary expectations.
What will I be doing?
As a Food and Beverage Attendant, you will be responsible for upholding the highest quality standards for the food and beverage operations. You will work with your Team Members to deliver a high-quality service experience that exceeds customer expectations through the following tasks:
* Receive orders and serve customer requests completely in a timely manner, including serving as a barista or cocktail attendant/bartender if required.
* Understand menu content, any menu changes, and promotional activities.
* Keep your service area clean, tidy, and well-prepared.
* Efficiently manage the proper settlement of all customer accounts.
* Answer Guest queries in a polite and helpful manner.
What are we looking for?
Food and Beverage Attendants serving Hilton brands are always working on behalf of our Guests and with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
* Friendly, positive, energetic disposition.
* Committed to delivering exceptional guest service.
* Motivated to learn new skills and techniques.
* Smart and tidy in appearance.
* Positive and willing to participate on a team and work with a winning attitude.
* Excellent communication skills in the local language.
* Flexible, reliable, and responsive to a range of work situations.
* Prepared to manage a variety of customer types, inquiries, and complaints.
* Knowledge of alcoholic beverages and mixing of drinks.
* Previous food hygiene experience.
* Electronic ordering systems experience.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all!
* Team Member only discount global and local Hilton room rates.
* Excellent work environment and culture.
* Access to Hilton University training, offering more than 2500 learning programs.
* Career development planning and opportunities.
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