Work closely with the Head Keeper to deliver the highest quality of animal husbandry, care and welfare.
Maintain and develop exhibits to an exceptional and safe standard and engage with the guests to deliver high levels of customer service and educate them about native Australian Fauna and Flora.
Be a support to the Parks front of house team as and when requested by your manager.
JOB RESPONSIBILITIES (NOT LIMITED TO) • Continually provide team support and assist to develop standard operating procedures reflective of the highest industry animal welfare and safety standards • Work closely with the Head Keeper and other Keeping Staff to ensure accountability for Daily Reporting for compliance purposes • Ensure the safety of animals, guests and staff at all times by following HIE policy and procedures • Stay up to date with husbandry and training information regarding the animals held in the Wildlife Park collection • Ensure sufficient feed supplies for all animals, as per SOP • Undertake the collection of koala leaf and macropod browse when required and/or if requested by Head keeper • Report any animal welfare or illness concerns to the appropriate personnel • Assist with Front of House duties as and when requested/rostered ensuring strict hygiene standards and no cross-contamination.
• Report any safety hazards or incidents to the appropriate personnel • Work with senior management to continually develop new and innovative public activities that promote education and conservation • Coach and assist fellow members of the team on animal care and procedures as per the industry standard • Comply with Hamilton Island Policies and Procedures, Rules and Regulations, Code of Conduct and any other task as requested by management.
EXPERIENCE & QUALIFICATIONS • QLD Driver's License (Essential) • At least 2 years paid consistent experience with Native animals preferably specialising in Koalas, Reptiles or Macropods • Must possess tertiary qualifications in animal husbandry/zoology or have relevant experience or qualifications in captive animal management with a strong background in Australian Mammals, (e.g.
Cert 3 or above) • Exceptional interpersonal and team building skills • Must demonstrate a passion for promoting awareness of native Australian fauna and flora • Prior guest facing and communication skills with the ability to deliver informative and engaging guided tours and provision of outlet information.
• Current First Aid PERSON SPECIFICATION/SKILLS SFICATION/SKILLS • A demonstrated ability to work with minimum supervision or alone and make required decisions regarding animal husbandry and care • Ability to maintain compliance records • Ability to present information in an entertaining and interesting manner to groups of all ages and nationalities • Excellent personal presentation • Customer service focused approach KEY WORKING RELATIONSHIPS • All Departments • All Guests of Hamilton Island • Consulting Veterinarians