Travel Operations Manager Are you an experienced Operations Manager with a passion for delivering seamless travel experiences? Join a dynamic tour operator and take charge of key operational functions, ensuring efficiency, quality, and exceptional customer satisfaction. About the Role As an Operations Manager, you will oversee the smooth execution of daily operations, leading a team and ensuring outstanding service delivery. Your key responsibilities include: ✅ Leading and managing a team of travel consultants, ensuring efficiency and high performance. ✅ Building and maintaining strong relationships with suppliers, negotiating contracts, and ensuring top-tier service. ✅ Overseeing customer satisfaction, handling escalations, and enhancing the overall travel experience. ✅ Managing travel logistics, liaising with travel operators and suppliers ✅ Troubleshooting operational challenges in real time to ensure seamless tour execution. ✅ Managing tour budgets, identifying cost-saving opportunities, and optimizing operations. ✅ Working closely with the Managing Director to achieve company goals and financial objectives. What We're Looking For ✔️ Proven experience in travel operations management ✔️ Strong leadership and communication skills, with the ability to inspire and manage a diverse team. ✔️ In-depth knowledge of the Australian travel and tourism market ✔️ Familiarity with Australian travel providers ✔️ Ability to multitask and stay calm under pressure in a fast-paced environment. ✔️ Self-motivated, enthusiastic, and eager to grow within the travel industry. ✔️ Experience with Tourplan software is a plus. ✔️ German language skills are highly desirable to liaise with international partners and clients. What's in It for You? Competitive salary $90-100K Super Career growth opportunities in a well-established travel company. A supportive and collaborative work environment. ✈️ Opportunities for familiarisation travel. Apply Now Click "Apply" to submit your application today Got questions? Contact Bree at 02 9119 8744 or email breetraveltraderecruitment.com.au Your next adventure starts here