Job Title: General Manager, Data & AI Services
Location: Victoria, Australia
About the Opportunity
We are seeking an experienced technology executive to lead our Data and AI function at Australia Post. The General Manager, Data and AI will play a pivotal role in shaping the future of Australia Post by driving the strategic direction, implementation, and management of data and artificial intelligence initiatives across the organisation.
Key Responsibilities
* Develop and lead the execution of a comprehensive data and AI strategy that aligns with and supports Australia Post's overarching business objectives and growth ambitions.
* Provide strategic direction to our Board and executive/senior leadership team, ensuring alignment with the organisation's vision and goals.
* Oversee the strategic design, development, and deployment of AI and machine learning models to drive operational efficiency and enhance customer experience.
* Ensure strategic integrity, security, and stewardship of data assets while promoting a culture of data-driven decision-making across the organisation.
* Identify, prioritise, and capitalise on strategic data and AI opportunities in collaboration with cross-functional teams to drive significant business value.
* Stay ahead of industry trends, emerging technologies, and best practices to sustain Australia Post's competitive edge in data and AI.
About You
You are a seasoned technology executive with proven ability to act as a change agent within large and complex organisations. You also possess a strong network of industry partners and organisations that you can draw upon when forming critical decisions.
Requirements
* Strong commercial acumen and demonstrated strategic partner experience at scale.
* A passion for innovation, with tangible experience building Gen AI enterprise strategy.
* Demonstrated ability to translate data and AI insights into actionable business strategies and outcomes.
* Ability to run a large P&L, taking accountability for investments and decision making.
About Us
Australia Post is a leading provider of postal and logistics services. We are committed to delivering excellent customer service and creating a diverse and inclusive workplace. We encourage applications from people of all ages, genders, and backgrounds.