IntelAssist Virtual Medical Assistant (US Based Client) in Eastwood, PhilippinesWork Setup: Hybrid Set UpJob Summary:The virtual medical assistant will help Advanced Dermatology with referral processing, medical record updates, and other similar responsibilities as assigned.Duties and Responsibilities:Accurately manage patient information in compliance with HIPAA and confidentiality practices.Provide exceptional verbal and written communication to patients, healthcare providers, and team members.Utilize EMR/EHR systems for scheduling, updating patient records, and assisting with medical procedures.Handle appointment scheduling, prescription refills, insurance verification, and patient follow-ups.Ensure smooth administrative operations by effectively multitasking and prioritizing tasks.Maintain a professional and quiet home office environment to facilitate remote work.Work independently with minimal supervision, managing administrative tasks with attention to detail.Be available to work U.S. hours (EST/PST) on a stable and consistent schedule.Job Requirements:Bachelor's DegreeMinimum of 3 years experience in a healthcare or medical-related role (clinic, hospital, or virtual support preferred)Must have prior experience as a virtual medical assistant or similar with a US healthcare provider.Strong understanding of medical terminology, HIPAA compliance, and patient confidentiality practices.Proficient in using EMR/EHR systemsExcellent verbal and written communication skills in EnglishComfortable handling appointment scheduling, prescription refills, insurance verification, and patient follow-upsTech-savvy with reliable internet and a quiet home office setupAbility to multitask and manage administrative tasks with minimal supervisionAvailability to work U.S. hours (EST/PST), with a stable and consistent work scheduleWHY INTELASSIST?We grow together. We value your effort. We aim to empower you.
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