Job Summary
We are seeking a dedicated and detail-oriented individual to join our team as a Full-time Night Manager. This position requires 38 hours per week, overseeing hotel operations during the night shift and ensuring the safety and security of guests and colleagues.
Key Responsibilities
* Manage and oversee all hotel operations in the absence of the General Manager or designate during nights.
* Ensure the accurate and timely completion of the night audit function during the hours of 11pm-7am.
About You
* Minimum 2 years' experience in a Guest Services/Front Office/Night Audit/Finance related position with supervisory experience, preferably within a hotel/hospitality environment.
* Qualifications in Hotel Management and/or Business Administration preferred.
* Computer savvy and particularly versed in Microsoft Excel.
* Excellent communication skills; bilingual or multilingual language skills advantageous.
What We Need from You
1. A passionate team player, able to work in a fast-paced environment and prioritise workloads.
2. Ability to inspire passion, enthusiasm, and positivity in the team to drive an engaged, winning culture.
3. Ability to manage complex relationships along with demonstrated ability to interact with guests, staff, and third parties that reflects highly on the Hotel, the brand, and IHG.
Additional Requirements
* Current First Aid RSA or ability to train in.
About Us
Crowne Plaza Hotels & Resorts is committed to creating great experiences, doing the right thing, and understanding people. We genuinely care about people and show this through living out our promise of True Hospitality each day.