Position Overview:
Bentley Systems is seeking a highly skilled and motivated Solution Architect to join the Data Solutions & Optimization team. As individual contributors, Solution Architects will play a crucial role in optimizing the use of ProjectWise and other Bentley Infrastructure Cloud solutions. This position involves working hands-on with customers, streamlining their data configurations, improving workflows, and ensuring effective adoption of cloud-based data solutions.
Solution Architects will collaborate closely as a liaison between accounts and the internal product teams to drive optimal account and user outcomes, to provide best-in-class data management and infrastructure solutions. The focus will be on standardizing configurations, minimizing customizations, and helping clients achieve operational excellence through optimized workflows.
Key Responsibilities:
* Partner directly with customers to guide them toward standardized and efficient use of Bentley’s tools, with an emphasis on ProjectWise.
* Work on-site or remotely with clients to configure optimal workflows within Bentley Infrastructure Cloud solutions, promoting standardized capability, while working to incorporate best practices from organizations to influence core product development.
* Provide consultative guidance to accounts to ensure seamless implementation, adoption, and long-term value realization of Bentley solutions.
* Troubleshoot complex configuration challenges and recommend scalable solutions tailored to client environments.
* Architect data integration within ProjectWise and other cloud platforms to drive capability.
* Develop and document best practices for project data management, optimizing workflows to fit client needs while reducing unnecessary customization.
* Serve as a trusted advisor to customers on the appropriate architecture for data solutions, ensuring high performance and scalability.
* Act as a liaison between the customer and Bentley’s Product Advancement Group to ensure user feedback informs product development.
* Collaborate with product and engineering teams to prioritize product enhancements and ensure solutions align with evolving customer needs.
* Assist in the development of training materials and documentation, enabling customers to leverage Bentley’s solutions effectively.
* Share knowledge and insights across the team to foster a culture of continuous improvement and innovation.
* Lead efforts to promote change management within customer organizations, ensuring successful adoption of Bentley’s solutions.
* Identify opportunities to drive efficiency and value by implementing Bentley’s cloud-based solutions across multiple projects.
Qualifications:
* 10+ years of experience in data management, CAD platforms, or infrastructure solutions (ProjectWise experience preferred).
* Minimum of 5+ years of experience building documented scripts (PowerShell experience preferred).
* Ability to understand and optimize SQL Stored Procedures and SQL Queries.
* Strong understanding of data architecture, workflow optimization, and cloud-based solutions.
* An understanding of BS1192 and ISO19650 related to BIM, and the management and organization of information throughout a project lifecycle.
* Demonstrated ability to work independently and collaborate across cross-functional teams in a remote environment.
* Hands-on experience with solution design and the ability to troubleshoot complex customer challenges.
* Familiarity with digital twin technologies and cloud infrastructure management.
* Strong communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders.
* Experience working directly with customers and product teams, influencing both client success and product evolution.
* Comfortable engaging with executive-level clients and internal leadership to solve challenges and align on strategic solutions.
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