Invictus Health (https://www.invictushealth.com.au) is a neuropsychology clinic based in Australia, dedicated to providing comprehensive assessments, reports, and interventions for individuals across the lifespan. Our team of highly qualified neuropsychologists specializes in diagnosing and treating a wide range of cognitive, behavioural, and emotional disorders associated with neuropsychological conditions.Position OverviewInvictus Health is seeking an experienced and dynamic Business and Operations Manager to join our growing team. This role is critical in driving the clinic's expansion, optimizing operations, and maintaining a positive team culture while supporting our mission to provide high-quality neuropsychological services across Australia. The ideal candidate will possess a unique blend of healthcare management experience, business acumen, and a passion for improving mental health services. They will work closely with the Directors to implement strategic initiatives, manage day-to-day operations, and ensure the clinic's financial health.Required Qualifications:Bachelor's degree in Business Administration or related fieldMinimum of 5 years of experience in a management roleProven track record of successful business growth and operational optimizationStrong financial acumen and experience in budgeting and financial managementExcellent leadership and team management skillsProficiency in data analysis and report preparationKnowledge of healthcare regulations and compliance requirementsPreferred Qualifications:Master's degree in Business Administration or Healthcare ManagementExperience in neuropsychology or related mental health fieldsFamiliarity with electronic health record systems and healthcare technologyUnderstanding of SEO, digital marketing, and web development principlesProject management certification (e.g., PMP, PRINCE2)Key Skills:Strategic thinking and problem-solving abilitiesStrong communication and interpersonal skillsAbility to manage multiple projects and priorities simultaneouslyAdaptability and willingness to embrace changeCultural competence and commitment to diversity and inclusionProficiency in Microsoft Office suite and financial management softwareFamiliarity with software including Halaxy, Google Suite, AsanaPerformance ExpectationsThe Business and Operations Manager will be evaluated based on the following key performance indicators:Achievement of annual revenue and growth targetsImprovement in operational efficiency and cost managementStaff retention rates and employee satisfaction scoresClient satisfaction ratings and service quality metricsSuccessful implementation of new technologies and processesExpansion of Invictus Health's market presence and brand recognitionCompliance with all relevant regulations and quality standardsTimeliness and accuracy of financial and operational reportingReporting StructureThe Business and Operations Manager will report directly to the Director of Invictus Health and will oversee the following teams:Administrative staffMarketing and communications teamIT and web development teamFinance and accounting staff (in coordination with the external accountant)Invictus Health offers a collaborative and supportive work environment that values innovation, continuous learning, and work-life balance. The position is based at our main clinic location, with occasional travel required to satellite offices and potential new locations. We offer competitive compensation, including a base salary commensurate with experience, performance-based bonuses, and professional development opportunities.Invictus Health is an equal opportunity employer and strongly encourages applications from diverse backgrounds, including individuals with disabilities and those from underrepresented communities.Please see the Position Description for more information:Position DescriptionTo apply, please submit your resume, cover letter, and two professional references to careers@invictushealth.com.au with the subject line "Business and Operations Manager Application - (Your Name)".
#J-18808-Ljbffr