Be an integral part of building a vibrant community in our new Student Accommodation building based at UniLodge Kensington.Key InformationJoin our newest property at UniLodge KensingtonDrive an outstanding resident experience and contribute to our great culturePermanent Full Time, 38 hours across a Monday to Friday roster with afterhours shiftsAt UniLodge you will have the opportunity to build a rewarding career, by growing your skills and capability with Australia and New Zealand's leading provider in student accommodation.Our operation is on an exciting growth trajectory, with a portfolio of close to 140 properties and hotels.As we grow, we are always on the lookout for people who will enrich our culture and bring their unique perspectives and experiences to help UniLodge Group become even better.Join us and embark on an exciting journey to be the operator of choice.What role will you playUniLodge is committed to a high quality and enriched educational, cultural and social experience for all its residents.Accommodation residences play an important role in underpinning the academic and social experience for any student living away from home.The Residential Life Supervisor (RLS) is responsible for facilitating the creation and coordination of a multi-dimensional and culturally diverse community under the guidance of the Property Manager - Operations, with a particular emphasis on resident wellbeing and ensuring the delivery of the Residential Life and Wellbeing Program.The RLS plays a key role as part of a broader Management team in promoting and advocating for residential wellbeing at the forefront of our business operations.More specifically you will:Provide leadership and support in the management and development of the Residential Life and Wellbeing ProgramProvide exceptional service to all residents, staff, university departments, visitors, suppliers, contractors and associated organisationsEstablish and maintain a constructive and productive working relationship with all key stakeholdersRecruit, train and be responsible for the Residential Advisor teamsThis is a permanent full-time position working a 38 hour work week, Monday to Friday.Due to the nature of the role, you may be required to work outside of these hours to assist with events from time to time.What we're looking forWe are looking for someone with a 'hands on approach'.You will be energetic, creative, self-motivated, and focused on delivering a memorable student resident experience.In addition to this, you will have:Experience in student accommodation, university services or pastoral careStrong customer focus and interest in student welfare and enhancing the university experienceDemonstrated understanding of the many complexities to university life and operational aspects of residential livingDemonstrated ability to develop new ideas and engaging events, then formulate plans to deliver themExperience managing events in line with event budgetsDesire to work in a fast-paced, team-oriented environmentAbility to prioritise tasks and manage time effectivelyStrong communication skills, both written and verbalSomeone who is a natural at building connections and committed to delivering a high quality and enriched educational, cultural, and social experience for residents.Possess a current First Aid certification (or willing to obtain)Unrestricted work rights in AustraliaNational Police Check (completed within last 3 months), at your own costWorking with Children's Check (NSW)What we can offer you:Amplify your potential, we offer a variety of opportunities for career progressionPersonal and professional development, through online and face to face training and coursesFocus on employee wellbeing to support mental, emotional, financial and physical health & wellbeing, including access to Employee Assistance ProgramsFull uniform providedInclusive culture in a diverse, collaborative and fun team environmentVarious leave options including two weeks paid parental leave, study leave & much moreStrong focus on employee engagement – annual feedback surveys, and access to our community platform (Viva Engage)Performance recognition programs and rewards: 'On-The-Spot' Awards, Quarterly Awards, Annual Awards Night, Employee Milestone RewardsFlu Vaccinations – Company FundedGenerous referral bonus (up to $1,000 AUD/NZD)Access to Insider Rates at Essence Hotels and ApartmentsAre you ready to embark on a rewarding career?If you think this role is the right fit for you, we would love to hear from you.We invite you to submit your Resume and Cover Letter via the apply button.We review applications as we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date. #J-18808-Ljbffr