Job Category: Senior Management, Shared Services
About NobleOak:
We’re a challenger brand, with a strong culture and a long history. We’re values-driven, successful, fast-growing, and have lots of future opportunities. We’re an award-winning, high-performing business who invest in our people.
At NobleOak, you’ll be more than just an employee.
Join a close-knit group of motivated and passionate people. We work as one team, support each other and do the right thing by our customers, with nobility at the core of our culture. You will feel truly valued here at NobleOak. We provide regular recognition, the opportunity to develop, and a fun atmosphere where we celebrate our wins together. If this sounds like the workplace and role for you, apply now!
Job Description
About the role:
The Head of Risk will work closely with the Chief Risk Officer and is responsible for the design and operation of the Line 2 risk management function for NobleOak. This is a pivotal and specialist role at NobleOak championing the management of risk and compliance as well as driving a positive risk culture. This role is responsible for enhancing and maintaining the Risk Management Framework for NobleOak and its related entities and advising the SLT and the Board on regulatory and risk matters.
As Head of Risk, you will continually monitor and assess the NobleOak Risk Management Framework and develop, implement and maintain risk processes, procedures and systems. In driving the risk and compliance culture, this role will support management teams and line 1 business risk owners by providing advice and supporting to lift the risk maturity of the business, in a meaningful and pragmatic manner.
As an APRA-regulated life insurer, the Head of Risk is responsible for the day-to-day execution of the risk management program, ensuring alignment with APRA prudential standards and related regulatory engagement. This role plays a key part in embedding and operationalising risk management policies and procedures across the business. Acting as a trusted advisor and subject matter expert, the Head of Risk partners closely with the first line to strengthen their ability to identify, assess, and manage risk effectively. A critical aspect of this role is to foster a strong risk and compliance culture by providing practical, solutions-focused advice and building capability across management teams.
The Head of Risk is also engaged in the NobleOak Partner Governance Framework including managing partner incidents and liaising with Partner Risk & Control personnel.
Key Accountabilities
Whilst the CRO remains ultimately accountable for the effectiveness of the NobleOak risk management function, the Head of Risk works closely with the Chief Risk Officer to support the function end to end and participate in relevant activities alongside or on behalf of the Chief Risk Officer. The Head of Risk has the following key accountabilities within the role to support this goal:
* CRO Office – Responsible for the overall management of all functions supporting the office of the CRO.
* Risk Management Ownership – Act as the principal owner of the risk management discipline, setting objectives, establishing risk responses, training personnel and reinforcing risk response strategies.
* Risk Management Framework – In understanding NobleOak’s risk profile, develop and maintain NobleOak’s Risk Management Strategy and Framework to ensure it remains ‘fit for purpose’, follows an integrated approach and is aligned to NobleOak’s overall strategic objectives.
* Risk Analysis and Matrix – Undertaking relevant analysis of actual risks relative to NobleOak’s risk appetite and the operation and effectiveness of controls, as well as maintenance of the NobleOak Risk Matrix. This will be done through interaction with various internal stakeholders to ensure NobleOak’s risks are effectively managed.
* Process Evolution
o Further evolve NobleOak’s Governance and Risk Management Frameworks to ensure they are optimised.
o Develop, with the Senior Manager, Risk, risk management policies, systems and processes to facilitate a consistent approach to the identification, assessment and management of risks, including reviewing and refining key policies and working with Line 1 to ensure effective implementation.
o Review effectiveness of implementation and control procedures.
o Challenge Line 1, where required, on implementation, risk identification and analysis, as well as ongoing effectiveness of risk controls and prioritisation and management of action plans, in a positive and constructive way to provide further guidance for Line 1.
* Project Management
o Lead and contribute to risk-related projects, including the implementation of regulatory frameworks.
o Ensure projects consider delivery and delivered risks and those risks are being mitigated.
* Risk & Compliance Framework – Work closely with the Senior Compliance Manager to ensure the alignment of NobleOak’s risk and compliance governance frameworks, as well as having oversight of compliance monitoring and escalation of any breaches or incidents.
* R&C Committee Management – Manage key discussion, initiatives and actions through the R&C Committee in relation to risk management.
* Policies – Responsible for the overall maintenance of standards, policies and procedures which ensure regulatory compliance.
* Governance – Provide strong governance across departments to ensure legislative responsibilities are met, and internal controls are effective.
* Reporting – Supporting statutory and Board reporting requirements to rigorously monitor and measure the Company's position and support Executive decision-making process. Develop and maintain key reports to present to SLT and at R&C meetings as required, including the escalation of relevant risk related matters. In addition, prepare and present relevant reports to the Board and Board Committees as required.
* Internal Relationships – Work closely and collaborate with the Senior Compliance Manager to ensure an integrated approach to risk and compliance across the organisation. Work with other key stakeholders, including the SLT to further develop the integration of key governance and risk programs.
* Risk Management and Awareness
o With the Senior Manager, Risk provide technical advice and training in relation to risk and compliance to support staff and build internal capability.
o Provide the oversight and the tools, systems and advice necessary to help first line in identifying, managing and monitoring risks.
o Facilitate the promotion of a strong culture of risk and compliance awareness.
* Stakeholder Management – Liaise with external stakeholders as required.
* Regulator Engagement – Support the engagement with NobleOak’s key regulators (APRA and ASIC), including responding to qualitative questions and requirements.
* NobleOak Leadership and Culture – Leadership as a cultural champion and coach, positioning NobleOak for ongoing success, with a high-performance culture and strong leadership. Actively contribute to and drive our operating rhythms across NobleOak.
Desired Skills and Experience
About you:
Capabilities
* A deep understanding of risk management in complex organisations.
* Excellent communication skills including an ability to explain complex information to all levels of stakeholders.
* Excellent analytical and attention to detail skills.
* Strong interpersonal, leadership and coaching abilities.
* Ability to work with and influence a broad range of stakeholders.
* Excellent change management and negotiation skills.
* Ability to work autonomously and as part of a team.
* Excellent organisational and project management skills.
* Professional & personal integrity.
* Ability to produce and present effective presentations and training sessions.
Experience & Qualifications
* Bachelor's degree; at least 10 years of experience directly related to the duties and responsibilities specified.
* Desirable: 10 years insurance operations experience, with audit, accountancy or actuarial experience.
* Demonstrated experience supporting Boards and regulators within regulated financial services.
* Significant experience in a risk advisor or risk management role (within an APRA and ASIC regulated environment is preferable).
* Experience implementing and administering governance, compliance and risk systems.
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