Responsibilities:
You will assist with the day-to-day technical operations of staff and the systems they utilise, both locally and remote. You will also serve as a technical project manager on numerous larger-scale infrastructure and technology projects that affect the organisation at large.
As a Senior Systems Administrator, your main duties will involve maintaining computer systems, including:
1. Help desk ticketing management and remote support
2. Hardware and software support
3. Networking
4. Videoconferencing (both digital and physical)
5. Onboarding and offboarding tasks for new hires and departing employees
6. General desk side technical assistance
7. Execution of large-scale technical projects and company-wide technology initiatives
As the main IT point of contact for our employees, you will also be involved in assisting with any and all technical projects as we scale various teams, including:
8. Procuring and shipping equipment to remote employees
9. Installation, cabling, and relocation of networking, A/V, and office equipment
10. Other IT-related tasks as required
Requirements:
11. You have a background in systems administration with a record of progressively expanding responsibilities
12. You are proficient with mixed Mac and PC environments, networking, and SaaS platform administration (such as Okta/SSO identity management, G Suite/Google systems, Slack, video conferencing, Atlassian products, etc.)
13. You have used a ticketing system and/or CRM platform for issue and support tracking
14. You have a thirst for knowledge and great research skills
15. You love independently solving problems and developing creative solutions to complex challenges
16. You are a self-starter with initiative and drive to accomplish goals with minimal direction
17. You are adaptive and quick on your feet, able to deal well with ambiguity and shifting priorities and business needs
18. You are empathetic and caring, with a user-focused mentality and a drive to deliver world-class customer service
Potential skills:
19. Experience and/or interest in DevOps support and/or cloud service provider platforms (AWS, Azure, etc.)
20. Information security experience, such as responding to security incidents, reviewing console logs, auditing systems access, or working with SOCs
21. Experience with GDPR requests, DSARs, and/or other data access or legal discovery requests
22. Enthusiasm and interest in blockchain technology, including previous internships, co-op's and/or work experience in blockchain and/or fintech
Remuneration and benefits:
23. Better than market rate with equity plan
Make sure to follow us here to get our most live jobs https://www.linkedin.com/company/cryptorecruit
Cryptorecruit is the world’s leading specialist recruiter for the blockchain/cryptocurrency industry. We recruit positions from CEO, CTO, Project Managers, Solidity Developers, Frontend and Backend Blockchain Developers to Marketing/Sales and Customer Service roles. Please browse our website and at www.cryptorecruit.com to search all our job vacancies.