What are you going to do
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This position will be based in Macquarie Park the suitable candidate will advise and oversees customer inquiries and orders with the aim to increase customer satisfaction by accurate and on- schedule customer supply and to ensure business and sales success.
* Advise on customer inquiries and creates offers for the customer (preliminary technical clarification, commercial clarification incl. creditworthiness, export control checks, determination of delivery dates, reservation of inventory.
* Oversees customer orders in the ERP system and determines the delivery dates (technical clarification, commercial clarification incl. creditworthiness, export control checks, checking of delivery dates and confirmation, order confirmation to the customer) to fulfill the customer order at the requested date.
* Control order-related compliance of the delivery dates and quantities
* Control delivery dates and initiates deliveries in a timely manner or, if necessary, handles back orders with automatic delivery collection to ensure delivery reliability to the customer.
* Arrange invoicing to the customer, performing the related post-calculation, controlling order cost receipt and utilizing the possibilities of additional charges to optimize the value flow and show a correct margin.
* Plan the design of logistics and transport concepts with the customer in cooperation with logistics process planning, packaging planning and transport handling to safeguard the delivery process and minimize process costs.
Introduction
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Our client is a global powerhouse focusing on electrification, automation, and digitalisation, they are looking for a Logistics Coordinator to advise and oversee customer inquiries and orders with the aim to increase customer satisfaction by accurate and on- schedule customer supply and to ensure business and sales success.
Essential skills and knowledge
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Requirements:
* Experience managing freights, day to day deliveries
* Strong systems proficiency, with a hands on approach to problem solving
* Minimum of 3 years in order management, logistics, or a related role. Proficient in ERP systems (SAP preferred) and MS Office Suite
* Strong organisational and time-management skills with excellent attention to detail
* Excellent communication and interpersonal skills
* Ability to work collaboratively with cross-functional teams
* Problem-solving mindset with a proactive approach
Benefits:
* 12 month contract
* Based in Macquaire Park NSW
* A collaborative and innovative work environment
* 38 hours per week
* Work with a globally recognised organisation