Urgent requirement of Systems Analyst - Contract - Canberra Requirements Mandatory Criteria: Must have a minimum of 5 years' experience in undertaking the same or similar role for an organisation of the same or similar size and complexity as Services Australia.Systems and/or business analyst experience with Commonwealth agencies / Government Departments.Systems and/or business analyst experience with Service Management Tool uplift.Weighted Criteria: Systems Analyst and/or Business Analyst Experience with business improvement initiatives and business transformational projects.Expert user of Visio, JIRA.Good understanding of with BPM tools (BPMN and UML).Experience supporting User acceptance testing.Exceptional facilitation and stakeholder management skills.Effective influencing, communication, negotiation skills.ITIL Certification.Department: Services Australia Estimated start date: Wednesday, 01 January 2025 Initial contract duration: 12 Months Extension term details: Up to a max of 12 Months Location of work: ACT Working arrangements: Candidates must work from Services Australia's Canberra office a minimum of 3 days per week.Security clearance: Must have Negative Vetting Level 1 Email: