Llewellyn Toyota located at Booval, Ipswich is a family owned and operated Dealership who pride themselves on offering superior customer service to their guests and an exceptional working environment and culture for their employees. Situated only minutes from the major highways and motorways, Llewellyn Toyota is easily accessible from many locations.After over 50 years in Australia, Toyota has grown to be one of Australia's leading automotive companies. Toyota is dedicated to Quality, Safety and innovation. With this in mind, we therefore seek a suitably experienced and customer centric Senior Service Advisor to join our Toyota Service Department.Are you passionate about providing exceptional customer service in the automotive industry?Do you have a knack for understanding vehicle issues and effectively communicating solutions to customers?Would you like to earn an outstanding income comprising of hourly rate, overtime, uncapped weekly upsells and monthly incentives?Did you answer “yes” to the above? Then don't let this rare opportunity pass by and apply today to join our Award Winning Toyota Service Team!Essential to your success, you will possess prior experience in a similar role and eager to join a progressive and professional Dealership Group. Toyota experience will be looked upon favourably, however not essential.Ensuring our guests receive top-notch service each and every time, your responsibilities will include but are not limited to:Providing exceptional customer service and memorable interactions which increases customer retention;Effectively communicating with guests regarding their vehicles' service needs, and providing clear explanations of required repairs or maintenance;Utilising your knowledge of automotive systems to recommend appropriate services and communicating effectively with Technicians to ensure accurate diagnostics and repairs;Efficiently scheduling and coordinating service appointments whilst creating a balanced workload to maximise service department efficiency;Clearly communicating to customers about the status of their vehicles, addressing questions or concerns, and providing timely updates on service progress;Identifying additional service opportunities based on vehicle inspection and customer history, ensuring customers are aware of necessary maintenance and repairs.In return for your exemplary skills and experience, Llewellyn Toyota will provide you with a wide array of benefits:Exceptional hourly rate plus daily overtime and upsells, all paid weeklyUncapped monthly performance-based incentives / bonusesComplimentary use of a company vehicle for travel to and from the DealershipSupplied lunch from our gourmet on-site CafeFree uniforms and laundry allowanceOn-site recreational room to relax and unwindSuperior company and team cultureGroup wide Employee Discounts on our products and servicesOn-going professional career development - internal and ManufacturerEmployee Assistance Program, discounted Health Insurance and so much more!!Keen to know more and eager to make a positive career move today? Simply click APPLY to attach your detailed Resume to be considered for an interview, or for more information, please call Kevin Leaman, General Service Manager on 0447 88 11 34 for a confidential discussion.Apply today to join our team and become an integral part of our customer-focused service department dedicated to delivering quality automotive care.Elevate your career with us and be part of a winning team!Your application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years' experience do you have as an automotive service adviser?Do you have customer service experience?Do you have a current Australian driver's licence?Do you have a current Police Check (National Police Certificate) for employment?
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