At Return-It, recycling is in our DNA. As a wholly owned subsidiary of Re.Group, we are leaders in managing and facilitating operations that focus on recycling for the Container Deposit Schemes (CDS) in Australia. Convenient locations plus new technology enables a seamless recycling experience both at fully staffed depots and Express collection points.As Team Member you will provide exceptional customer service by assisting customers sort their recyclable products and providing them with the correct refund.Your responsibilities will include: Delivering outstanding customer service to our customers!Sorting recyclable items into their correct categoriesEnsure customers are welcomed and assisted with their recycling products to inspire return customersEnsure you always adhere to health and safety procedures and highlight any hazards/faults/risksContinuously looking for opportunities to improve efficiency and increasing customer satisfactionTo be successful in this role, you will have: Previous customer service, hospitality, or retail experienceBasic Microsoft 365 knowledgeYou have a great 'can do' attitude with customer service at the forefront of all interactionsAt Re.Group, we celebrate diversity, equity, and inclusion. Our commitment is to foster working environments that embrace everyone, ensuring fair and respectful treatment for all.We actively encourage applications from Aboriginal and/or Torres Strait Islander peoples, veterans, individuals with disabilities, individuals of all gender identities, those in mature age and early careers, members of the LGBTIQA+ community, and individuals from diverse cultural backgrounds. Your unique perspective and experience are valued here. Come be a part of our inclusive community at Re.Group