Department: Marketing, Admissions and Foundation
To support the Director of Admissions in delivering an efficient and effective admissions service and provide support for all duties and responsibilities related to the admissions office. With the Director of Admissions and the Admissions Manager (Years 10-13) to manage the cross-department workload and allocation of tasks. The post-holder will be primarily responsible for Years 10-13 entry but will also assist with other year groups as required.
Working in Admissions, Marketing and Development The Department is very much at the heart of Lancing activities. We are an energetic and forward-thinking team of talented individuals focused on contributing to the continued success of Lancing College. Across the team there is extensive engagement with both internal and external stakeholders.
Internally, key points of contact beyond the Admissions team are the Marketing and Foundations Teams, Facilities and members of the academic staff. Whilst Admissions is a non-academic department, there are plentiful opportunities to interact with the student community, both current and incoming.
Externally, members of this team are frequently the first point of contact for visitors and guests, representing the College face to face, on the telephone or across social media. The wider Lancing community of OLs, current parents and parents of former pupils are extremely important to the College, and the Head Master's Office team is a primary point of contact and information.
The Admissions, Marketing and Development team is managed by Mrs Diana Cree, who has been at the College since March 2016. Mrs Cree reports to the Head Master and sits on the Senior Executive Team for the College.
Job Description Key Tasks and Responsibilities: To create a positive impression to those seeking information on admission to the school, to assist with management of visits and communications with prospective parents and ensure that the registration process is captured in a timely and accurate manner.To deal with new pupils for Year 9 from initial contact through to arrival at the school, ensuring that all relevant data is captured at every stage to guarantee accurate reporting.To assist in the marketing of the school to prospective parents, prep schools and educational agents.To attend Open Mornings, Saturday Groups Visits prep school events and, when agreed, international recruitment events.To manage the organisation and customer experience for Year 9 student recruitment events held on site.To work with the Director of Admissions to develop and maintain strong relations with prep/feeder schools, including assisting with mailings to prep schools regarding Lancing events.To manage the administration of entrance assessments, scholarships and additional tests for Year 9 candidates. To produce programmes for each individual pupil and manage the post-assessment communications with parents.To work closely with staff across the College to ensure effective communication and up to date information is available through the recruitment process.To work with other members of the staff to affect a customer friendly transition of pupils to the school following confirmation of a place. This will include managing the distribution of pre-arrival communications (joining instructions) to parents and pre-arrival event planning.To take a lead on the administration of Agent details and links.To work with the EDERC and others in the Admissions team in the recruitment and admissions process for Year 9 applicants to the Foundationer Programme.Dealing with other issues as determined by the Director of Admissions.Measure of Success Success in this role will be measured by:
The number and quality of pupils joining the College.A positive customer experience, measured through customer satisfaction.Positive working relationships across the College.Person Specification Qualifications: Educated to degree level.Experience: Previous experience of working within a school or a good knowledge of the independent education sector would be an advantage.Previous administrative experience including a comprehensive knowledge of Microsoft and database management.Previous experience of working within a demanding customer service environment.Skills: Excellent communication and interpersonal skills both verbal and written.IT literacy – particularly in Word, Excel and Outlook.Accuracy and strong attention to detail.Ability to work under pressure.Personal Attributes Self-motivated and able to work independently and as part of a team.An enjoyment and interest in working with young people.Flexibility and adaptability.Ability to get to know people and systems speedily and to be able to interpret these to others.Ability to deal effectively with confidential and sensitive information.Excellent time management, organisational and administration skills.Enjoy working to a high standard in a demanding environment.A commitment to safeguarding children.Strong leadership skills and the ability to think innovatively and creatively.Application Procedure: Applications should be made using the application form. Candidates are asked to add a covering letter setting out, as succinctly as possible, their reasons for applying for the position at Lancing.
A full curriculum vitae and the names, addresses and telephone numbers of a minimum of two referees, one of whom should be the candidate's current or most recent employer should be included with the application.
Informal conversations about the post may be arranged with the Director of Admissions, Hilary Dugdale at .
The College reserves the right to call individuals to interview prior to the closing date for applications.
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